Traitement en cours

Veuillez attendre...

Paramétrages

Paramétrages

Aller à Demande

1. CN1510896 - Communication method and system between user and alternate phonic acknowledge application

Office Chine
Numéro de la demande 200310103359.3
Date de la demande 29.10.2003
Numéro de publication 1510896
Date de publication 07.07.2004
Numéro de délivrance 1315315
Date de délivrance 09.05.2007
Type de publication C
CIB
H04M 3/42
HÉLECTRICITÉ
04TECHNIQUE DE LA COMMUNICATION ÉLECTRIQUE
MCOMMUNICATIONS TÉLÉPHONIQUES
3Centraux automatiques ou semi-automatiques
42Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04M 11/00
HÉLECTRICITÉ
04TECHNIQUE DE LA COMMUNICATION ÉLECTRIQUE
MCOMMUNICATIONS TÉLÉPHONIQUES
11Systèmes de communication téléphonique spécialement adaptés pour être combinés avec d'autres systèmes électriques
H04B 7/26
HÉLECTRICITÉ
04TECHNIQUE DE LA COMMUNICATION ÉLECTRIQUE
BTRANSMISSION
7Systèmes de transmission radio, c. à d. utilisant un champ de rayonnement
24pour communication entre plusieurs postes
26dont au moins un est mobile
H04B 1/59
HÉLECTRICITÉ
04TECHNIQUE DE LA COMMUNICATION ÉLECTRIQUE
BTRANSMISSION
1Détails des systèmes de transmission, non couverts par l'un des groupes H04B3/-H04B13/124; Détails des systèmes de transmission non caractérisés par le milieu utilisé pour la transmission
59Répondeurs; Transpondeurs
CPC
H04M 1/72583
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
1Substation equipment, e.g. for use by subscribers; Analogous equipment at exchanges
72Substation extension arrangements; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selecting
725Cordless telephones
72519Portable communication terminals with improved user interface to control a main telephone operation mode or to indicate the communication status
72583for operating the terminal by selecting telephonic functions from a plurality of displayed items, e.g. menus, icons
H04M 1/72547
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
1Substation equipment, e.g. for use by subscribers; Analogous equipment at exchanges
72Substation extension arrangements; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selecting
725Cordless telephones
72519Portable communication terminals with improved user interface to control a main telephone operation mode or to indicate the communication status
72522With means for supporting locally a plurality of applications to increase the functionality
72547with interactive input/output means for internally managing multimedia messages
H04M 3/493
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
487Arrangements for providing information services, e.g. recorded voice services, time announcements
493Interactive information services, e.g. directory enquiries ; ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
H04M 2201/42
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
2201Electronic components, circuits, software, systems or apparatus used in telephone systems
42Graphical user interfaces
H04M 2250/22
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
2250Details of telephonic subscriber devices
22including a touch pad, a touch sensor or a touch detector
Déposants IBM Corp.
国际商业机器公司
Inventeurs T.E. Cremer
T·E·克里默
B.L. Davis
B·L·戴维斯
P. Jesvo
P·杰斯沃
V·S·莫尔
Mandataires yu jing li zheng
北京市中咨律师事务所
北京市中咨律师事务所
Données relatives à la priorité 10324955 20.12.2002 US
Titre
(EN) Communication method and system between user and alternate phonic acknowledge application
(ZH) 便于用户与交互式语音应答应用之间的通信的方法和系统
Abrégé
(EN)
A method and machine readable storage for facilitating communications between a user and an interactive voice response (IVR) application. The method includes the step of configuring to be displayed on a wireless communications device having a graphical user interface (GUI) at least one menu which includes user selectable options correlating to available IVR options. Responsive to a communications link being established between the wireless communications device and the IVR application, the menu is forwarded to the wireless communications device for presentation to the user on the GUI. A user selection is received via the GUI and an IVR operation is performed corresponding to the menu selection.

(ZH)

一种方便用户与交互式语音应答(IVR)应用之间的通信的方法和系统。该方法包括以下步骤:进行配置,以便在具有图形用户界面(GUI)的无线通信设备上显示至少一部分菜单,该菜单包括与可用IVR选项关联的用户可选的选项;响应在无线通信设备和IVR应用之间建立的通信链路,将该菜单转发到无线通信设备,以便在GUI上向用户显示;经由GUI接收用户选择;以及执行与该菜单选择相对应的IVR操作。

Autres publications associées