(EN) The embodiment of the invention discloses a business service interaction method and device, equipment and a storage medium. The method comprises the following steps: if an instant messaging application account is not bound with a second account of a second application, displaying a received binding reminding page in a current interface, wherein the binding reminding page comprises a binding jump button; if the click operation of the user on the binding jump button is detected, controlling the current interface to jump to a binding information page, wherein the binding information page comprises at least one piece of second account information and a binding button; and if a click operation of the user on the binding button is detected, completing binding of the instant messaging application account and the at least one second account. According to the business service interaction method provided by the embodiment of the invention, the instant messaging application account is bound with the second account of the at least one second application, so that the user communicates with the business service through the instant messaging application, and the business and the anchor are helped to solve problems and release operation pressure by accessing the intelligent business service.
(ZH) 本公开实施例公开了一种商服交互方法、装置、设备及存储介质。包括：若即时通讯应用账号未绑定第二应用的第二账号，则将接收的绑定提醒页面显示于当前界面中；其中，所述绑定提醒页面包括绑定跳转按钮；若检测到用户对所述绑定跳转按钮的点击操作，则控制当前界面跳转至绑定信息页面；所述绑定信息页面包括至少一个第二账号信息及与绑定按钮；若检测到用户对所述绑定按钮的点击操作，则所述即时通讯应用账号与所述至少一个第二账号绑定完成。本公开实施例提供的商服交互方法，将即时通讯应用账号与至少一个第二应用的第二账号绑定，使得用户通过即时通讯应用与商服进行沟通，从而通过接入智能商服，帮助商家和主播解决问题，释放运营压力。
