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1. CN105530351 - Conversation processing method and device

Office Chine
Numéro de la demande 201410571025.7
Date de la demande 23.10.2014
Numéro de publication 105530351
Date de publication 27.04.2016
Numéro de délivrance 105530351
Date de délivrance 10.09.2019
Type de publication B
CIB
H04M 1/247
HÉLECTRICITÉ
04TECHNIQUE DE LA COMMUNICATION ÉLECTRIQUE
MCOMMUNICATIONS TÉLÉPHONIQUES
1Équipement de sous-station, p.ex. pour utilisation par l'abonné
247Appareils téléphoniques munis de moyens d'aide à l'utilisateur ou de moyens de sélection de fonction facilitant leur emploi
H04M 1/725
HÉLECTRICITÉ
04TECHNIQUE DE LA COMMUNICATION ÉLECTRIQUE
MCOMMUNICATIONS TÉLÉPHONIQUES
1Équipement de sous-station, p.ex. pour utilisation par l'abonné
72Dispositions d'extension des sous-stations; Téléphones sans fil, c. à d. dispositifs pour établir des connexions sans fil aux stations de base sans sélection de l'itinéraire
725Téléphones sans fil
CPC
H04M 1/2471
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
1Substation equipment, e.g. for use by subscribers; Analogous equipment at exchanges
247Telephone sets including user guidance or features selection means facilitating their use; ; Fixed telephone terminals for accessing a variety of communication services via the PSTN network
2471Configurable and interactive telephone terminals with subscriber controlled features modifications, e.g. with ADSI capability [Analog Display Services Interface]
H04M 1/2477
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
1Substation equipment, e.g. for use by subscribers; Analogous equipment at exchanges
247Telephone sets including user guidance or features selection means facilitating their use; ; Fixed telephone terminals for accessing a variety of communication services via the PSTN network
2477for selecting a function from a menu display
H04M 1/72519
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
1Substation equipment, e.g. for use by subscribers; Analogous equipment at exchanges
72Substation extension arrangements; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selecting
725Cordless telephones
72519Portable communication terminals with improved user interface to control a main telephone operation mode or to indicate the communication status
H04M 3/493
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
487Arrangements for providing information services, e.g. recorded voice services, time announcements
493Interactive information services, e.g. directory enquiries ; ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
H04M 19/04
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
19Current supply arrangements for telephone systems
02providing ringing current or supervisory tones, e.g. dialling tone, busy tone
04ringing-current generated at substation
H04M 2203/254
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
2203Aspects of automatic or semi-automatic exchanges
25related to user interface aspects of the telephonic communication service
251where a voice mode or a visual mode can be used interchangeably
253where a visual mode is used instead of a voice mode
254where the visual mode comprises menus
Déposants ZTE CORPORATION
中兴通讯股份有限公司
Inventeurs JIA XIN
贾鑫
Mandataires 北京康信知识产权代理有限责任公司 11240
北京康信知识产权代理有限责任公司 11240
Titre
(EN) Conversation processing method and device
(ZH) 通话处理方法及装置
Abrégé
(EN)
The invention provides a conversation processing method and device. The method comprises: converting voice navigation in a conversation into visual data; displaying the visual data as visual menu so as to display a voice navigation mode. Through the invention, the problem of poor user experience resulted from using voice navigation by a mobile phone in related techniques is solved; the voice navigation is displayed as the visual menu through a vivid and visual mode; and the experience degree of the user is improved.

(ZH)
本发明提供了一种通话处理方法及装置,其中,该方法包括:将通话中的语音导航转换为可视化数据;将可视化数据显示为可视化菜单,以展示语音导航的方式。通过本发明解决了相关技术中电话采用语音导航而导致的用户体验度差的问题,以形象、直观的方式将语音导航显示为可视化菜单,提高了用户的体验度。

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