Traitement en cours

Veuillez attendre...

Paramétrages

Paramétrages

1. WO1986004473 - SYSTEME INTEGRE DE SERVICES DE COMMUNICATIONS TELEPHONIQUES

Note: Texte fondé sur des processus automatiques de reconnaissance optique de caractères. Seule la version PDF a une valeur juridique

Claims :
1. In a business communication system comprising a telephone communication system and a plurality of message service systems, wherein said message service systems are connected to said telephone communication system by
communication lines to enable users on said telephone communication system to access said message service
systems, a message notification system comprising:
means connected to and interconnecting said plurality of message service systems and said telephone communication system for exchanging call related data therebetween;
means connected to said exchanging means and responsive to the appearance of said call related data on said exchanging means for storing an indication of the current message status of each user on said telephone communication system;
means connected to said exchanging means and . responsive to a user on said telephone communication system accessing one of said plurality of message service systems via said communication lines for transmitting said message status from said storing means to said accessed message service system via said exchanging means; and
means in each of said message service systems responsive to said message status data for providing an indication of said message status to said accessing user.
2. The system of claim 1 wherein said exchanging means includes:
a plurality of data link means connected on a one-to-one basis between the system processor of said telephone switching system and each of said plurality of message service systems.
3. The system of claim 2 wherein said message service systems include:
means responsive both to the creation and the accessing of messages stored therein for sending signals indicative of said creation and accessing to said system processor via said associated data link.
4. The system of claim 3 wherein said storing means is connected to said system processor and includes:
means responsive to said signals for maintaining a record of the existence and location of said messages on a per user basis.
5. The system of claim 4 wherein said
transmitting means is connected to said system processor and includes:
means responsive to a user accessing one of said message service systems for retrieving said record
associated with said user from said maintaining means and transmitting same to said one message service system via said associated data link.
6. The system of claim 5 wherein each of said message service systems include:
means responsive to said transmitted record for providing said indication to said user via said
communication line serving said user.
7. In a business communication system which comprises a telephone communication system and a plurality of message service systems, where said message service systems are connected to said telephone communication system by communication lines which provide users on said telephone communication system with dial access to said message service systems, an integrated message status indication system comprising:
means connected to and interconnecting said plurality of message service systems and said telephone communication system for exchanging call related data therebetween;
means responsive to a user on said telephone communication system dialing the access number of one of said message service systems for establishing a
communication connection from said user to said one message service system via one of said communication lines;

means in said telephone communication system responsive to said dialing for transmitting call related data to said one of said message service systems via said exchanging means; and
means connected to said exchanging means and responsive to said call related data for forwarding to said user via said exchanging means and said message service system an indication of the message status of said user.
8. The system of claim 7 wherein said storing means includes:
means responsive to said communication connection, for providing said indication to said user via said
communication connection.
9. The system of claim 8 wherein said system includes:
means in each of said message service systems responsive to the creation or accessing of a message stored therein for returning a message to said system processor via said exchanging means indicative of said creation or accessing; and
means connected to said system processor and responsive to said indicative message for maintaining a record of said creation or accessing on a per user basis.
10. The system of claim 9 wherein said
transmitting means includes:
means responsive to said dialing for accessing said record associated with said user; and
means responsive to said accessed record for transferring said accessed record to said one message service system via said exchanging means.
11. In a business communication system which comprises a telephone communication system and a plurality of message service systems, wherein said message service systems are connected to said telephone communication system by communication lines which provide users on said telephone communication system with dial access to said message service systems, a method of providing an integrated message notification service comprising the steps of:
storing in a central memory data relating to message status whenever a user accesses one of said
plurality of message service systems to either create or access a message stored in said message service system;
and
transmitting to a user in response to said user accessing one of said message service systems said message status data to indicate the location of all messages in all of said plurality of message service systems.
12. The method of claim 11 wherein said step of storing includes the step of:
forwarding a signal to said central memory from said message service system indicative of the creation or accessing of a message thereon.
13. The method of claim 12 wherein said step of storing includes the steps of: .' •
updating said memory in response to said signal.
14. In a business communication system that comprises a telephone communication system and a plurality of message service systems wherein said message service systems are connected to said telephone communication system by communication lines that provide users on said telephone communication system with dial access to said telephone communication system, a method of providing an integrated message indication system comprising the steps of:
storing in a central memory data relating to message status whenever a user accesses one of said
plurality of message service systems to either create or access a message stored in said message service system; and
transmitting to a user, in respone to said user generating a message status request signal, said message status data to indicate the location of all messages in all of said plurality of message service systems.

15. The method of claim 14 wherein said step of storing includes the step of:
forwarding a signal to said central memory from said message service system indicative of the creation or accessing of a message thereon.
16. The method of claim 15 wherein the step of storing includes the step of:
updating said memory in response to said signal.
17. The method of claim 14 wherein said step of transmitting includes the step of:
retrieving said" message status data associated with said user in response to said message status request signal;
generating a message status response indicative of said message status data; and
providing said message status response to said user.