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1. CN1669040 - Vehicle providing support method

Office
Chine
Numéro de la demande 03817096.5
Date de la demande 09.06.2003
Numéro de publication 1669040
Date de publication 14.09.2005
Type de publication A
CIB
G06F 17/60
GPHYSIQUE
06CALCUL; COMPTAGE
FTRAITEMENT ÉLECTRIQUE DE DONNÉES NUMÉRIQUES
17Équipement ou méthodes de traitement de données ou de calcul numérique, spécialement adaptés à des fonctions spécifiques
60à des fins administratives, commerciales, de gestion, de surveillance ou de prévision
CPC
G06Q 10/06
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
G06Q 30/012
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
01Customer relationship, e.g. warranty
012Product or service warranty
Déposants E. A. C. Co., Ltd.
E.A.C 株式会社
Inventeurs Uegaki Tateo
上垣健男
Mandataires wang ping
中国国际贸易促进委员会专利商标事务所
Données relatives à la priorité 167674/2002 07.06.2002 JP
Titre
(EN) Vehicle providing support method
(ZH) 车辆供应支持方法
Abrégé
(EN) The present invention relates to a vehicle provision support technique for a customer and an object of the present invention is to provide a vehicle provision support method that is capable of improving the environment and vitalizing the used car market. A computer executes a step of presenting a plurality of repair items, a step of accepting selection of repair items of repairs to be performed to the vehicle, a step of outputting to a service center terminal work items needed for the repairs, based on the repair items accepted, a step of presenting information, before outputting the work items, the information as a judgement criterion for determining whether or not to make the repairs, a step of accepting judgement by the customer, and a step of determining whether or not to output the work items needed for the repairs, based on the judgement accepted.
(ZH)

本发明涉及一种针对顾客的车辆供应支持技术,并且本发明的目的是提供一种能够改善环境并给旧车市场注入活力的车辆供应支持方法。计算机执行:呈现多个修理条目的步骤,接受将要对车辆进行的修理的修理条目的选择的步骤,基于所接受的修理条目将修理所需的工作条目输出到服务中心终端的步骤,在输出所述工作条目之前呈现信息的步骤,所述信息作为确定是否进行所述修理的判断标准,接受顾客判断的步骤,以及基于所接受的判断确定是否输出修理所需的工作条目的步骤。