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1. EP2788884 - TECHNIQUES TO MANAGE REMOTE EVENTS

Office European Patent Office
Application Number 12855187
Application Date 26.11.2012
Publication Number 2788884
Publication Date 15.10.2014
Publication Kind A4
IPC
G06Q 10/10
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
10Office automation, e.g. computer aided management of electronic mail or groupware; Time management, e.g. calendars, reminders, meetings or time accounting
G06F 15/16
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
FELECTRIC DIGITAL DATA PROCESSING
15Digital computers in general; Data processing equipment in general
16Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
G06F 17/00
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
FELECTRIC DIGITAL DATA PROCESSING
17Digital computing or data processing equipment or methods, specially adapted for specific functions
H04L 29/08
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
29Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/-H04L27/136
02Communication control; Communication processing
06characterised by a protocol
08Transmission control procedure, e.g. data link level control procedure
CPC
G06Q 10/107
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
10Office automation, e.g. computer aided management of electronic mail or groupware
107Computer aided management of electronic mail
G06Q 30/01
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
01Customer relationship, e.g. warranty
H04L 41/5064
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
41Arrangements for maintenance or administration or management of packet switching networks
50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
5061Customer care
5064Customer relationship management
H04L 67/025
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
67Network-specific arrangements or communication protocols supporting networked applications
02involving the use of web-based technology, e.g. hyper text transfer protocol [HTTP]
025for remote control or remote monitoring of the application
H04L 67/26
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
67Network-specific arrangements or communication protocols supporting networked applications
26Push based network services
G06Q 10/10
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
10Office automation, e.g. computer aided management of electronic mail or groupware
Applicants MICROSOFT TECHNOLOGY LICENSING LLC
Inventors SHAH ROMA
BALAJI M VIJAY
NANDWANI SHARAD
KAMALAKUMAR PRADEEP
BANERJEE ATANU
SINGHAL ASHISH KUMAR
SUNKU SURESH
Designated States
Priority Data 201113314428 08.12.2011 US
2012066563 26.11.2012 US
Title
(DE) VERFAHREN ZUR VERWALTUNG VON ENTFERNTEN EREIGNISSEN
(EN) TECHNIQUES TO MANAGE REMOTE EVENTS
(FR) PROCÉDÉS POUR LA GESTION D'ÉVÉNEMENTS DISTANTS
Abstract
(EN)
Techniques to manage remote events are described. An apparatus may comprise a processor circuit and a remote event application arranged for execution by the processor circuit. The remote event application may be operative to manage remote event notifications for a publisher entity and a subscriber entity. The remote event application may comprise, among other elements, an event monitor component operative to receive an external event notification message with a publisher entity event for the publisher entity. The event monitor component may select a custom event receiver component associated with the publisher entity from among multiple custom event receiver components, and send the external event notification message to the selected custom event receiver component. The custom event receiver component may implement custom business logic, such as code callouts designed for specific application programs or system programs. Other embodiments are described and claimed.

(FR)
La présente invention se rapporte à des procédés pour la gestion d'événements distants. Un appareil peut comprendre un circuit processeur et une application d'événements distants qui est configurée de façon à être exécutée par le circuit processeur. L'application d'événements distants peut être utilisée afin de gérer des notifications d'événements distants pour une entité de publication et une entité d'abonnement. L'application d'événements distants peut comprendre, entre autres éléments, un composant de surveillance d'événements qui peut être utilisé afin de recevoir un message de notification d'événement externe avec un événement d'entité de publication pour l'entité de publication. Le composant de surveillance d'événements peut sélectionner un composant de réception d'événements personnalisé, associé à l'entité de publication, parmi une pluralité de composants de réception d'événements personnalisés, et transmettre le message de notification d'événement externe au composant de réception d'événements personnalisé sélectionné. Le composant de réception d'événements personnalisé peut mettre en œuvre une logique commerciale personnalisée, comme des boîtes de légende de codes désignées pour des programmes d'application ou des programmes système spécifiques. D'autres modes de réalisation de la présente invention sont également décrits et revendiqués.

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