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1. WO2021062021 - SYSTEMS AND METHODS FOR ASSESSING MERCHANT PERFORMANCE USING REAL-TIME CONSUMER TRANSACTION FEEDBACK

Publication Number WO/2021/062021
Publication Date 01.04.2021
International Application No. PCT/US2020/052534
International Filing Date 24.09.2020
IPC
G06Q 30/02 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
G06Q 30/06 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
06Buying, selling or leasing transactions
G06Q 10/10 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
10Office automation, e.g. computer aided management of electronic mail or groupware; Time management, e.g. calendars, reminders, meetings or time accounting
CPC
G06Q 10/10
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
10Office automation, e.g. computer aided management of electronic mail or groupware
G06Q 30/02
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
G06Q 30/06
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
06Buying, selling or leasing transactions
Applicants
  • MBP INSIGHTS, INC. [US]/[SG]
Inventors
  • SIMON, James J.
Agents
  • MASON, Stephen A.
  • HARDER, Jonathan H.
Priority Data
62/905,51325.09.2019US
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) SYSTEMS AND METHODS FOR ASSESSING MERCHANT PERFORMANCE USING REAL-TIME CONSUMER TRANSACTION FEEDBACK
(FR) SYSTÈMES ET PROCÉDÉS D'ÉVALUATION DES PERFORMANCES D'UN COMMERÇANT À L'AIDE D'UN RETOUR D'INFORMATIONS DE TRANSACTION DE CONSOMMATEUR EN TEMPS RÉEL
Abstract
(EN)
Systems, methods, and storage media for operating a consumer feedback incentive system are disclosed. Exemplary implementations may: transmit one or more incentive offers to one or more computing devices associated with one or more consumers; receive real-time survey feedback data from the one or more computing devices associated with the one or more consumers; provide a merchant analytics platform to a merchant associated with the one or more incentive offers, the merchant analytics platform comprising a user interface, wherein the user interface of the merchant analytics platform comprises a plurality of analytics display sections; and receive, via a user interface, one or more comparative representations organized according to selections made by the merchant.
(FR)
L'invention concerne des systèmes, des procédés et des supports de stockage pour exploiter un système d'incitation au retour d'informations de consommateurs. Des exemples de modes de réalisation peuvent : transmettre une ou plusieurs offres incitatives à un ou plusieurs dispositifs informatiques associés à un ou plusieurs consommateurs ; recevoir des données de retour d'informations d'enquête en temps réel en provenance du ou des dispositifs informatiques associés au ou aux consommateurs ; fournir une plateforme d'analyse de commerçant à un commerçant associé à l'offre incitative ou aux offres incitatives, la plateforme d'analyse de commerçant comprenant une interface utilisateur, l'interface utilisateur de la plateforme d'analyse de commerçant comprenant une pluralité de sections d'affichage d'analyse; et recevoir, par l'intermédiaire d'une interface utilisateur, une ou plusieurs représentations comparatives organisées selon des sélections faites par le commerçant.
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