Processing

Please wait...

Settings

Settings

Goto Application

1. WO2020192136 - QUEUING METHOD AND DEVICE ENABLING SMART TRANSFER

Publication Number WO/2020/192136
Publication Date 01.10.2020
International Application No. PCT/CN2019/117636
International Filing Date 12.11.2019
IPC
G07C 11/00 2006.01
GPHYSICS
07CHECKING-DEVICES
CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
11Arrangements, systems, or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
G16H 40/20 2018.01
GPHYSICS
16INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
40ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
20for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
Applicants
  • 苏州工业园区东诚智能网络技术有限公司 SUZHOU INDUSTRIAL PARK DONGCHENG INTELLIGENT NETWORK TECHNOLOGY CO., LTD. [CN]/[CN]
Inventors
  • 王晓东 WANG, Xiaodong
  • 陆惠江 LU, Huijiang
  • 张一辉 ZHANG, Yihui
Agents
  • 北京品源专利代理有限公司 BEYOND ATTORNEYS AT LAW
Priority Data
201910235028.626.03.2019CN
Publication Language Chinese (ZH)
Filing Language Chinese (ZH)
Designated States
Title
(EN) QUEUING METHOD AND DEVICE ENABLING SMART TRANSFER
(FR) PROCÉDÉ ET DISPOSITIF DE MISE EN FILE D'ATTENTE PERMETTANT UN TRANSFERT INTELLIGENT
(ZH) 智能转移排队方法及装置
Abstract
(EN)
A queuing method and device enabling smart transfer. The queuing method for smart transfer comprises: if the current number of dispensed tickets of a target window exceeds a preset threshold, according to ticket information of a customer in the waiting queue of the target window and ticket information of a customer in the waiting queue of an alternative window, determining whether there is a target customer satisfying a transfer condition in the waiting queue of the target window (S110), the service content of the alternative window including service request content of the target customer; and if there is a target customer satisfying the transfer condition in the waiting queue of the target window, transferring the target customer to the waiting queue of the alternative window (S120).
(FR)
L'invention porte sur un procédé et un dispositif de mise en file d'attente permettant un transfert intelligent. Le procédé de mise en file d'attente pour le transfert intelligent comprend les étapes suivantes : si le nombre actuel de tickets distribués d'une fenêtre cible dépasse un seuil prédéfini, en fonction des informations de ticket d'un client dans la file d'attente de la fenêtre cible et des informations de ticket d'un client dans la file d'attente d'une fenêtre alternative, la détermination du fait qu'il existe ou non un client cible satisfaisant une condition de transfert dans la file d'attente de la fenêtre cible (S110), le contenu du service de la fenêtre alternative comprenant le contenu de la demande de service du client cible ; et s'il existe un client cible satisfaisant la condition de transfert dans la file d'attente de la fenêtre cible, le transfert du client cible dans la file d'attente de la fenêtre alternative (S120).
(ZH)
一种智能转移排队方法及装置,该智能转移排队方法包括:若目标窗口的当前取号数量超过预设阈值,根据目标窗口等待队列中的客户取号信息、以及备选窗口等待队列中的客户取号信息,确定目标窗口等待队列中是否存在满足转移条件的目标客户(S110)。其中,备选窗口的服务内容包含目标客户的服务请求内容。若所述目标窗口等待队列中存在满足转移条件的目标客户,则将目标客户转移至所述备选窗口等待队列(S120)。
Also published as
Latest bibliographic data on file with the International Bureau