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1. WO2020117605 - EXPEDITING INTERACTION WITH A DIGITAL ASSISTANT BY PREDICTING USER RESPONSES

Publication Number WO/2020/117605
Publication Date 11.06.2020
International Application No. PCT/US2019/063809
International Filing Date 28.11.2019
IPC
G06F 3/16 2006.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
FELECTRIC DIGITAL DATA PROCESSING
3Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
16Sound input; Sound output
CPC
G06F 16/3349
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
16Information retrieval; Database structures therefor; File system structures therefor
30of unstructured textual data
33Querying
3331Query processing
3349Reuse of stored results of previous queries
G06F 3/16
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
3Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
16Sound input; Sound output
G06F 3/167
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
3Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
16Sound input; Sound output
167Audio in a user interface, e.g. using voice commands for navigating, audio feedback
G10L 15/07
GPHYSICS
10MUSICAL INSTRUMENTS; ACOUSTICS
LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
15Speech recognition
06Creation of reference templates; Training of speech recognition systems, e.g. adaptation to the characteristics of the speaker's voice
065Adaptation
07to the speaker
G10L 15/22
GPHYSICS
10MUSICAL INSTRUMENTS; ACOUSTICS
LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
15Speech recognition
22Procedures used during a speech recognition process, e.g. man-machine dialogue
G10L 2015/223
GPHYSICS
10MUSICAL INSTRUMENTS; ACOUSTICS
LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
15Speech recognition
22Procedures used during a speech recognition process, e.g. man-machine dialogue
223Execution procedure of a spoken command
Applicants
  • MICROSOFT TECHNOLOGY LICENSING, LLC [US]/[US]
Inventors
  • AGARWAL, Vipul
  • JHA, Rahul Kumar
  • BATRA, Soumya
  • TANGIRALA, Karthik
  • MAKARECHIAN, Mohammad
  • ZITOUNI, Imed
Agents
  • MINHAS, Sandip S.
  • ADJEMIAN, Monica
  • BARKER, Doug
  • CHATTERJEE, Aaron C.
  • CHEN, Wei-Chen Nicholas
  • CHOI, Daniel
  • CHURNA, Timothy
  • DINH, Phong
  • EVANS, Patrick
  • GABRYJELSKI, Henry
  • GOLDSMITH, Micah P.
  • GUPTA, Anand
  • HINOJOSA-SMITH, Brianna L.
  • HWANG, William C.
  • JARDINE, John S.
  • LEE, Sunah
  • LEMMON, Marcus
  • MARQUIS, Thomas
  • MEYERS, Jessica
  • ROPER, Brandon
  • SPELLMAN, Steven
  • SULLIVAN, Kevin
  • SWAIN, Cassandra T.
  • TABOR, Ben
  • WALKER, Matt
  • WIGHT, Stephen A.
  • WISDOM, Gregg
  • WONG, Ellen
  • WONG, Thomas S.
  • ZHANG, Hannah
  • TRAN, Kimberly
Priority Data
16/212,66206.12.2018US
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) EXPEDITING INTERACTION WITH A DIGITAL ASSISTANT BY PREDICTING USER RESPONSES
(FR) ACCÉLÉRATION D’INTERACTION AVEC UN ASSISTANT NUMÉRIQUE PAR PRÉDICTION DE RÉPONSES D’UN UTILISATEUR
Abstract
(EN)
A computer-implemented technique is described herein for expediting a user's interaction with a digital assistant. In one implementation, the technique involves receiving a system prompt generated by a digital assistant in response to an input command provided by a user via an input device. The technique then generates a predicted response based on linguistic content of the system prompt, together with contextual features pertaining to a circumstance in which the system prompt was issued. The predicted response corresponds to a prediction of how the user will respond to the system prompt. The technique then selects one or more dialogue actions from a plurality of dialogue actions, based on a confidence value associated with the predicted response. The technique expedites the user's interaction with the digital assistant by reducing the number of system prompts that the user is asked to respond to.
(FR)
La présente invention concerne une technique mise en œuvre par ordinateur pour accélérer une interaction d’utilisateur avec un assistant numérique. Dans un mode de réalisation, la technique implique la réception d'une invite du système générée par un assistant numérique en réponse à une instruction d’entrée fournie par un utilisateur via un dispositif d’entrée. La technique génère ensuite une réponse prédite sur la base d’un contenu linguistique de l’invite du système, conjointement à des caractéristiques contextuelles concernant une circonstance dans laquelle l’invite du système a été émise. La réponse prédite correspond à une prédiction sur la manière dont laquelle l’utilisateur répondra à l’invite du système. La technique sélectionne ensuite une ou plusieurs actions de dialogue à partir d’une pluralité d’actions de dialogue, sur la base d’une valeur de confiance associée à la réponse prédite. La technique accélère l’interaction de l’utilisateur avec l’assistant numérique en réduisant le nombre d’invites du système pour lesquelles il est demandé à l’utilisateur de répondre.
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