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1. WO2020111329 - AUTOMATIC ANSWERING METHOD AND SYSTEM USING SIMILAR USER MATCHING

Publication Number WO/2020/111329
Publication Date 04.06.2020
International Application No. PCT/KR2018/015002
International Filing Date 29.11.2018
IPC
G06F 16/00 2019.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
FELECTRIC DIGITAL DATA PROCESSING
16Information retrieval; Database structures therefor; File system structures therefor
CPC
G06F 16/00
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
16Information retrieval; Database structures therefor; File system structures therefor
Applicants
  • 주식회사 라이크어로컬 LIKE A LOCAL INC. [KR]/[KR]
Inventors
  • 현성준 HYUN, Sung Jun
  • 유진혁 YU, Jin Hyeok
  • 박상환 PARK, Sang Hwan
Agents
  • 심경식 SHIM, Kyoung-Shik
  • 홍성욱 HONG, Sung-Wook
Priority Data
Publication Language Korean (KO)
Filing Language Korean (KO)
Designated States
Title
(EN) AUTOMATIC ANSWERING METHOD AND SYSTEM USING SIMILAR USER MATCHING
(FR) PROCÉDÉ ET SYSTÈME DE RÉPONSE AUTOMATIQUE UTILISANT UNE MISE EN CORRESPONDANCE D'UN UTILISATEUR SIMILAIRE
(KO) 유사 사용자 매칭을 이용한 자동 답변 방법 및 시스템
Abstract
(EN)
An automatic answering system for analyzing a question input by a user and automatically generating an answer according to an embodiment of the present invention may include: a user matching unit which matches the user with a similar user who is similar to the user, among questioners included in collected data; a question matching unit which matches the input question with a similar question that is similar to the input question, among questions included in the collected data; and an answer detection unit which detects an answer to the similar question as an answer to the input question on the basis of a user similarity which represents the similarity between the user and the similar user, and a question similarity which represents the similarity between the input question and the similar question.
(FR)
La présente invention concerne un système de réponse automatique pour analyser une question entrée par un utilisateur et générer automatiquement une réponse selon un mode de réalisation de la présente invention. Le système peut comprendre : une unité de mise en correspondance d'un utilisateur qui met en correspondance l'utilisateur avec un utilisateur similaire qui est similaire à l'utilisateur, parmi les interrogateurs compris dans les données collectées ; une unité de mise en correspondance de questions qui met en correspondance la question entrée avec une question similaire qui est similaire à la question entrée, parmi des questions incluses dans les données collectées ; et une unité de détection de réponses qui détecte une réponse à la question similaire en tant que réponse à la question entrée sur la base d'une similarité de l'utilisateur qui représente la similarité entre l'utilisateur et l'utilisateur similaire, et une similarité de questions qui représente la similarité entre la question entrée et la question similaire.
(KO)
본 발명의 일 실시예에 따른, 사용자로부터 입력된 질문을 분석하여 자동으로 답변을 생성하는 자동 답변 시스템은, 수집 데이터에 포함된 질문자 중 상기 사용자와 유사한 유사 사용자를 매칭하는 사용자 매칭부; 상기 수집 데이터에 포함된 질문 중 상기 입력된 질문과 유사한 유사 질문을 매칭하는 질문 매칭부; 및 상기 사용자와 상기 유사 사용자의 유사도를 나타내는 사용자 유사도와 상기 입력된 질문과 상기 유사 질문의 유사도를 나타내는 질문 유사도에 기초하여, 상기 유사 질문에 대한 답변을 상기 입력된 질문에 대한 답변으로 검출하는 답변 검출부; 를 포함할 수 있다.
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