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1. WO2020095941 - WORK ASSISTANCE SYSTEM AND WORK ASSISTANCE METHOD

Publication Number WO/2020/095941
Publication Date 14.05.2020
International Application No. PCT/JP2019/043460
International Filing Date 06.11.2019
IPC
G06Q 10/06 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
G06Q 50/22 2018.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
50Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
10Services
22Social work
G06Q 50/30 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
50Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
30Transportation; Communications
Applicants
  • 合同会社 Ark ARK LIMITED [JP]/[JP]
Inventors
  • 永濱 健 NAGAHAMA Takeshi
Agents
  • 安彦 元 ABIKO Gen
Priority Data
2018-21086308.11.2018JP
Publication Language Japanese (JA)
Filing Language Japanese (JA)
Designated States
Title
(EN) WORK ASSISTANCE SYSTEM AND WORK ASSISTANCE METHOD
(FR) SYSTÈME ET PROCÉDÉ D'AIDE AU TRAVAIL
(JA) 作業支援システム及び作業支援方法
Abstract
(EN)
[Problem] To provide a work assistance system and a work assistance method which, on the basis of a detected two-dimensional code, confirm the reservation, implementation, and verification of work requested by a customer. [Solution] A work assistance system 100 is equipped with a management server 1 and a management database 2, allocates a worker terminal 5 on the basis of a subject identification code detected via a customer terminal 4, and authenticates the start of work and verifies the work on the basis of a combination of each of a worker authentication code, a work reservation code, a work instruction code, a work start code, a work verification code, and the like, which are detected by the customer terminal 4 and the worker terminal 5.
(FR)
Le problème selon la présente invention consiste à fournir un système et un procédé d'aide au travail qui, sur la base d'un code bidimensionnel détecté, confirment la réservation, la mise en œuvre et la vérification du travail demandé par un client. La solution selon la présente invention concerne un système d'aide au travail (100) qui est équipé d'un serveur de gestion (1) et d'une base de données de gestion (2), qui attribue un terminal d’employé (5) sur la base d'un code d'identification de sujet détecté par l'intermédiaire d'un terminal de client (4), et authentifie le début du travail et vérifie le travail sur la base d'une combinaison de chacun d'un code d'authentification d'employé, d'un code de réservation de travail, d'un code d'instruction de travail, un code de début de travail, un code de vérification de travail, et analogues, qui sont détectés par le terminal de client (4) et le terminal d’employé (5).
(JA)
【課題】顧客から依頼された作業の予約、実施及び検証を、検知された二次元コードに基づいて確認する作業支援システム及び作業支援方法を提供する。 【解決手段】作業支援システム100は、管理サーバ1、管理データベース2を備え、顧客端末4を介して検知された対象識別コードに基づき作業者端末5の割り当てを行い、顧客端末4及び作業者端末5で検知される作業者認証コード、作業予約コード、作業指示コード、作業着手コード、作業検証コード等の各々の組合せに基づいて、作業着手の認証及び作業検証を行う。
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