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1. WO2020093273 - SYSTEMS AND METHODS FOR ALLOCATING SERVICE REQUEST

Publication Number WO/2020/093273
Publication Date 14.05.2020
International Application No. PCT/CN2018/114376
International Filing Date 07.11.2018
IPC
G06Q 50/30 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
50Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
30Transportation; Communications
G06Q 10/02 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
02Reservations, e.g. for tickets, services or events
Applicants
  • BEIJING DIDI INFINITY TECHNOLOGY AND DEVELOPMENT CO., LTD. [CN]/[CN]
Inventors
  • LI, Junqin
Agents
  • METIS IP (CHENGDU) LLC
Priority Data
201811312638.306.11.2018CN
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) SYSTEMS AND METHODS FOR ALLOCATING SERVICE REQUEST
(FR) SYSTÈMES ET PROCÉDÉS D'ATTRIBUTION DE DEMANDES DE SERVICE
Abstract
(EN)
A method for allocating a service request is provided. The method may include: receiving a service request from a terminal of a service requester, the service request being for a transport service and including a pick-up location and a drop-off location; determining a first service provider to provide the transport service; generating a first service order allocating the service request to the first service provider; receiving a request for navigation associated with the first service order at a second moment; generating route information based on a second location of the first service provider at the second moment and the pick-up location; determining whether to reallocate the service request to a second service provider based on the route information; further generating a second service order reallocating the service request to the second service provider; and transmitting signals to a terminal of the second service provider.
(FR)
L'invention concerne un procédé d'attribution d'une demande de service. Le procédé peut consister : à recevoir une demande de service en provenance d'un terminal d'un demandeur de service, la demande de service étant destinée à un service de transport et comprenant un emplacement de ramassage et un emplacement de dépose ; à déterminer un premier fournisseur de services pour fournir le service de transport ; à générer un premier ordre de service attribuant la demande de service au premier fournisseur de services ; à recevoir une demande de navigation associée au premier ordre de service à un second moment ; à générer des informations d'itinéraire sur la base d'un second emplacement du premier fournisseur de services au second moment et à l'emplacement de ramassage ; à déterminer s'il faut réattribuer la demande de service à un second fournisseur de services sur la base des informations d'itinéraire ; à générer en outre un second ordre de service réattribuant la demande de service au second fournisseur de services ; et à transmettre des signaux à un terminal du second fournisseur de services.
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