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1. WO2020092037 - NATURAL LANGUAGE PROCESSING SYSTEM

Publication Number WO/2020/092037
Publication Date 07.05.2020
International Application No. PCT/US2019/057183
International Filing Date 21.10.2019
IPC
G06Q 10/06 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
G06Q 10/10 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
10Office automation, e.g. computer aided management of electronic mail or groupware; Time management, e.g. calendars, reminders, meetings or time accounting
G06Q 30/02 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
CPC
G06F 16/243
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
16Information retrieval; Database structures therefor; File system structures therefor
20of structured data, e.g. relational data
24Querying
242Query formulation
243Natural language query formulation
G06F 16/24578
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
16Information retrieval; Database structures therefor; File system structures therefor
20of structured data, e.g. relational data
24Querying
245Query processing
2457with adaptation to user needs
24578using ranking
G06F 16/9035
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
16Information retrieval; Database structures therefor; File system structures therefor
90Details of database functions independent of the retrieved data types
903Querying
9035Filtering based on additional data, e.g. user or group profiles
G06F 40/30
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
40Handling natural language data
30Semantic analysis
G06Q 10/1095
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
10Office automation, e.g. computer aided management of electronic mail or groupware
109Time management, e.g. calendars, reminders, meetings, time accounting
1093Calendar-based scheduling for a person or group
1095Meeting or appointment
Applicants
  • VISA INTERNATIONAL SERVICE ASSOCIATION [US]/[US]
Inventors
  • YADAV, Abhishek, Parasnath
  • SINGHAL, Rahul
  • YADAV, Alok
  • HANUMAKONDA, Rajesh
Agents
  • PREPELKA, Nathan, J.
  • EHRET, Christian, D.
  • CZAJKOWSKI, Steven, D.
  • PASSODELIS, William, C., Jr.
Priority Data
16/177,86901.11.2018US
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) NATURAL LANGUAGE PROCESSING SYSTEM
(FR) SYSTÈME DE TRAITEMENT DE LANGAGE NATUREL
Abstract
(EN)
Provided is a natural language processing system for determining a merchant based on a natural language query. The system may include a processor to receive a natural language query, convert at least one word of the natural language query to a vector using at least one neural network to form a set of vectors, determine a vector distance from the set of vectors to each profile in a set of profiles, rank the set of profiles based on the vector distance of each profile to the set of vectors, communicate merchant data associated with at least one merchant included in the set of profiles to the user device, receive a selection of a first merchant associated with the merchant data from the user device, and schedule an appointment with the first merchant for a user of the user device. A computer program product and method are also disclosed
(FR)
La présente invention concerne un système de traitement de langage naturel pour déterminer un commerçant sur la base d'une interrogation en langage naturel. Le système peut comprendre un processeur pour recevoir une interrogation en langage naturel, convertir au moins un mot de l'interrogation en langage naturel en un vecteur à l'aide d'au moins un réseau neuronal pour former un ensemble de vecteurs, déterminer une distance vectorielle de l'ensemble de vecteurs à chaque profil dans un ensemble de profils, classer l'ensemble de profils sur la base de la distance vectorielle de chaque profil par rapport à l'ensemble de vecteurs, communiquer des données de commerçant associées à au moins un commerçant inclus dans l'ensemble de profils au dispositif d'utilisateur, recevoir une sélection d'un premier commerçant associé aux données de commerçant à partir du dispositif d'utilisateur, et planifier un rendez-vous avec le premier commerçant pour un utilisateur du dispositif d'utilisateur. La présente invention concerne également un produit programme d'ordinateur et un procédé.
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