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1. WO2020072039 - AUTOMATIC REPAIRS VIA COMMUNICATIONS WITH PEER DEVICES ACROSS MULTIPLE NETWORKS

Publication Number WO/2020/072039
Publication Date 09.04.2020
International Application No. PCT/US2018/053870
International Filing Date 02.10.2018
IPC
G06F 11/00 2006.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
FELECTRIC DIGITAL DATA PROCESSING
11Error detection; Error correction; Monitoring
H04L 12/00 2006.01
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
12Data switching networks
H04L 29/06 2006.01
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
29Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/-H04L27/136
02Communication control; Communication processing
06characterised by a protocol
CPC
G06F 11/00
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
11Error detection; Error correction; Monitoring
H04L 12/00
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
12Data switching networks
H04L 29/06
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
29Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/00 - H04L27/00
02Communication control
06characterised by a protocol
H04L 67/125
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
67Network-specific arrangements or communication protocols supporting networked applications
12adapted for proprietary or special purpose networking environments, e.g. medical networks, sensor networks, networks in a car or remote metering networks
125involving the control of end-device applications over a network
H04L 67/34
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
67Network-specific arrangements or communication protocols supporting networked applications
34involving the movement of software or configuration parameters
Applicants
  • HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. [US]/[US]
Inventors
  • HEREDIA, Leonardo
  • QUEIROZ DE MACEDO, Augusto
  • PASQUALI, Marina
  • VALVASSORI, Carlos Silvano
Agents
  • LEMMON, Marcus B.
  • CARTER, Daniel J.
  • COSTALES, Shruti
  • GARDINER, Austin William
  • HOOPES, Benjamin
  • JENNEY, Michael
  • KARNSTEIN, Walter W.
  • KO, Steve S.
  • MAISAMI, Ceyda Azakli
  • MATHEW, Wilson T.
  • MORRIS, Jordan E.
  • PERRY, Garry A.
  • SEARLE, Benjamin M.
  • SORENSEN, C. Blake
  • SU, Benjamin
  • WASSON, Robert D.
  • WOODWORTH, Jeffrey C.
  • WOJTALEWICZ, Kathy A.
Priority Data
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) AUTOMATIC REPAIRS VIA COMMUNICATIONS WITH PEER DEVICES ACROSS MULTIPLE NETWORKS
(FR) RÉPARATIONS AUTOMATIQUES VIA DES COMMUNICATIONS AVEC DES DISPOSITIFS HOMOLOGUES À TRAVERS DES RÉSEAUX MULTIPLES
Abstract
(EN)
An example of an apparatus including a memory storage unit to store a local set of troubleshooting solutions. The apparatus further an administration engine to communicate with a first network. The administration engine is to manage a service subscription. The apparatus also includes a communication interface to communicate with a peer device. The peer device is part of a second network separate from the first network. The apparatus also includes an authentication engine to authenticate the peer device to establish a link with the peer device to access a peer set of troubleshooting solutions. In addition, the apparatus includes a diagnostic engine to collect diagnostic data to identify an issue. The diagnostic engine selects a solution from the local set of troubleshooting solutions and the peer set of troubleshooting solutions based on the diagnostic data. The apparatus includes a repair engine to implement the solution.
(FR)
L'invention concerne, selon un exemple, un appareil comprenant une unité de stockage en mémoire servant à stocker un ensemble local de solutions de dépannage. L'appareil comprend en outre un moteur d'administration servant à communiquer avec un premier réseau. Le moteur d'administration sert à gérer un abonnement à un service. L'appareil comprend également une interface de communication servant à communiquer avec un dispositif homologue. Le dispositif homologue fait partie d'un second réseau distinct du premier réseau. L'appareil comprend également un moteur d'authentification servant à authentifier le dispositif homologue pour établir une liaison avec le dispositif homologue afin d'accéder à un ensemble de solutions de dépannage d'homologue. De plus, l'appareil comprend un moteur de diagnostic servant à recueillir des données de diagnostic pour identifier un problème. Le moteur de diagnostic sélectionne une solution à partir de l'ensemble local de solutions de dépannage et de l'ensemble de solutions de dépannage d'homologue d'après les données de diagnostic. L'appareil comprend un moteur de réparation servant à mettre en œuvre la solution.
Latest bibliographic data on file with the International Bureau