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1. (WO2019047567) SERVICE PROVISION METHOD, DEVICE, STORAGE MEDIUM AND COMPUTING APPARATUS
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Pub. No.: WO/2019/047567 International Application No.: PCT/CN2018/088624
Publication Date: 14.03.2019 International Filing Date: 28.05.2018
IPC:
G07C 9/00 (2006.01) ,G06Q 40/00 (2012.01) ,G06Q 30/00 (2012.01)
G PHYSICS
07
CHECKING-DEVICES
C
TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS, OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
9
Individual entry or exit registers
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
40
Finance; Insurance; Tax strategies; Processing of corporate or income taxes
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30
Commerce, e.g. shopping or e-commerce
Applicants:
平安科技(深圳)有限公司 PING AN TECHNOLOGY (SHENZHEN) CO., LTD. [CN/CN]; 中国广东省深圳市 福田区八卦岭八卦三路平安大厦六楼 6F, Ping An Building, Bagua 3rd Road, Bagualing, Futian District Shenzhen, Guangdong 518052, CN
Inventors:
赵骏 ZHAO, Jun; CN
郑佳 ZHENG, Jia; CN
宋杰 SONG, Jie; CN
Agent:
广州华进联合专利商标代理有限公司 ADVANCE CHINA IP LAW OFFICE; 中国广东省广州市天河区珠江东路6号4501房 (部位:自编01-03和08-12单元)(仅限办公用途) Room 4501, No. 6 Zhujiang East Road, Tianhe District, Guangzhou Guangdong 510623, CN
Priority Data:
201710801399.707.09.2017CN
Title (EN) SERVICE PROVISION METHOD, DEVICE, STORAGE MEDIUM AND COMPUTING APPARATUS
(FR) PROCÉDÉ DE FOURNITURE DE SERVICES, DISPOSITIF, SUPPORT DE STOCKAGE ET DISPOSITIF INFORMATIQUE
(ZH) 服务提供方法、装置、存储介质和计算设备
Abstract:
(EN) A service provision method, a device, a storage medium and a computing apparatus. The method comprises: receiving visitor bioinformatic information of a visitor, wherein the visitor is someone visiting a service store (S202); sending the visitor bioinformatic information to an integrated server, so as to enable the integrated server to match the visitor bioinformatic information with multiple pieces of bioinformatic information waiting to be matched stored in a preset integrated database (S204), wherein the bioinformatic information waiting to be matched is bioinformatic information of clients visiting the service store and clients of a service store associated with the service store being visited; receiving associated visitor information from the integrated server, corresponding to the bioinformatic information comprised in the biometric information waiting to be matched which matches the visitor bioinformatic information (S206); and sending the associated visitor information to a service terminal for display in the service store being visited, so as to enable a staff member of the service store being visited to provide a service according to the associated visitor information. The service provision method, the device, the storage medium and the computing apparatus improve the efficiency of service provision.
(FR) La présente invention concerne un procédé de fourniture de services, un dispositif, un support de stockage et un dispositif informatique. Le procédé consiste : à recevoir des informations bioinformatiques de visiteur d'un visiteur, le visiteur étant une personne visitant une boutique de services (S202) ; à envoyer les informations bioinformatiques de visiteur à un serveur intégré, de façon à permettre au serveur intégré de mettre en correspondance les informations bioinformatiques de visiteur avec de multiples éléments d'informations bioinformatiques en attente d'être mises en correspondance stockées dans une base de données intégrée prédéfinie (S204), les informations bioinformatiques en attente d'être mises en correspondance étant des informations bioinformatiques de clients visitant la boutique de services et de clients d'une boutique de services associée à la boutique de services visitée ; à recevoir des informations de visiteur associées en provenance du serveur intégré, correspondant aux informations bioinformatiques comprises dans les informations biométriques en attente d'être mises en correspondance qui correspondent aux informations bioinformatiques de visiteur (S206) ; et à envoyer les informations de visiteur associées à un terminal de services en vue d'un affichage dans la boutique de services visitée, de façon à permettre à un membre du personnel de la boutique de services visitée de fournir un service en fonction des informations de visiteur associées. Le procédé de fourniture de services, le dispositif, le support de stockage et le dispositif informatique améliorent l'efficacité de fourniture de services.
(ZH) 一种服务提供方法、装置、存储介质和计算机设备。该方法包括:接收访客的访客生物信息,访客为到访服务门店的访客(S202);将访客生物信息发送至综合服务器,以使综合服务器将访客生物信息与预设综合数据库中存储的多个待匹配生物信息进行匹配(S204),待匹配生物信息为到访服务门店和与到访服务门店具有关联关系的关联门店的客户的生物信息;接收综合服务器发送的与访客生物信息匹配的待匹配生物信息所对应的访客关联信息(S206);将访客关联信息发送至到访服务门店的服务终端进行展示,以使到访服务门店的接待员根据访客关联信息提供服务(S208)。该服务提供方法、装置、存储介质和计算机设备提高了服务提供的效率。
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Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JO, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Office (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (EPO) (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: Chinese (ZH)
Filing Language: Chinese (ZH)