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1. (WO2019043489) EVENT GENERATION AND MANAGEMENT SYSTEM
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Pub. No.: WO/2019/043489 International Application No.: PCT/IB2018/056082
Publication Date: 07.03.2019 International Filing Date: 13.08.2018
IPC:
G06Q 10/06 (2012.01) ,G06Q 10/10 (2012.01) ,H04M 1/00 (2006.01)
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10
Administration; Management
06
Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10
Administration; Management
10
Office automation, e.g. computer aided management of electronic mail or groupware; Time management, e.g. calendars, reminders, meetings or time accounting
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
1
Substation equipment, e.g. for use by subscribers
Applicants:
CENTRE FOR DEVELOPMENT OF TELEMATICS [IN/IN]; Centre For Development Of Telematics, Electronic City, Phase-I, Hosur Road, Bangalore Karnataka 560100, IN
Inventors:
MATHUR, Praveen Kumar; IN
KODIPALLIMUNIAPPA, Venkataraman; IN
SETHI, Bandna; IN
KAKULLA, Srinivasa Rao; IN
RAJU D, Vamsi Krishnam; IN
THEVARA, Anoop Babu; IN
Agent:
KHURANA & KHURANA, ADVOCATES & IP ATTORNEYS; E-13, UPSIDC, Site-IV, Behind-Grand Venice Kasna Road, Greater Noida, National Capital Region, Uttar Pradesh 201310, IN
Priority Data:
20174103075030.08.2017IN
Title (EN) EVENT GENERATION AND MANAGEMENT SYSTEM
(FR) SYSTÈME DE GÉNÉRATION ET DE GESTION D'ÉVÉNEMENT
Abstract:
(EN) According to an aspect of the present disclosure provides a system for generating and managing a processor-generated event. The system can include a network entity which generates a signal based on occurrence of one or more alarms in a network and one or more processors coupled with a memory, the memory storing instructions executable by the one or more processors to: receive said signal and generate the event based on said signal; assign the event to a computing device associated with an operator; and receive a pre-defined message generated by a communication unit operatively coupled with the computing device, wherein upon receipt of said pre-defined message, the message is analyzed and based on analysis so as to modify one or more attributes associated with the event, wherein modification of said one or more attributes associated with the event enables expedited resolution of the generated event.
(FR) Selon un aspect de celle-ci, la présente invention concerne un système de génération et de gestion d'un événement généré par un processeur. Le système peut comprendre une entité de réseau qui génère un signal sur la base de l'occurrence d'une ou plusieurs alarmes dans un réseau et un ou plusieurs processeurs couplés à une mémoire, la mémoire stockant des instructions exécutables par le ou les processeurs pour : recevoir ledit signal et générer l'événement sur la base dudit signal; attribuer l'événement à un dispositif informatique associé à un opérateur; et recevoir un message prédéfini généré par une unité de communication fonctionnellement couplée au dispositif informatique, le message étant analysé lors de la réception dudit message prédéfini et sur la base d'une analyse de façon à modifier un ou plusieurs attributs associés à l'événement, la modification dudit ou desdits attributs associés à l'événement permettant une résolution opportune de l'événement généré.
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Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JO, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Office (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (EPO) (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)