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1. (WO2019043332) METHOD FOR MANAGING SERVICE DISRUPTIONS, PLATFORM IMPLEMENTING SAID METHOD AND ASSOCIATED SYSTEM
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Pub. No.: WO/2019/043332 International Application No.: PCT/FR2018/052116
Publication Date: 07.03.2019 International Filing Date: 29.08.2018
IPC:
H04H 60/07 (2008.01) ,H04H 20/55 (2008.01)
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
H
BROADCAST COMMUNICATION
60
Arrangements for broadcast applications with a direct linkage to broadcast information or to broadcast space-time; Broadcast-related systems
02
Arrangements for generating broadcast information; Arrangements for generating broadcast-related information with a direct linkage to broadcast information or to broadcast space-time; Arrangements for simultaneous generation of broadcast information and broadcast-related information
07
characterised by processes or methods for the generation
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
H
BROADCAST COMMUNICATION
20
Arrangements for broadcast or for distribution combined with broadcast
53
Arrangements specially adapted for specific applications, e.g. for traffic information or for mobile receivers
55
for traffic information
Applicants:
MYTECHTRIP [FR/FR]; 21 Avenue de Mazargues 13008 MARSEILLE, FR
Inventors:
LABI, Cyril; FR
Agent:
BRUN, Philippe; FR
Priority Data:
185499408.06.2018FR
62/553,44901.09.2017US
Title (EN) METHOD FOR MANAGING SERVICE DISRUPTIONS, PLATFORM IMPLEMENTING SAID METHOD AND ASSOCIATED SYSTEM
(FR) PROCEDE DE GESTION DE PERTURBATIONS DE SERVICE, PLATEFORME METTANT EN OEUVRE LEDIT PROCEDE ET SYSTEME ASSOCIE
Abstract:
(EN) The invention relates to a method (PI) and to a platform (10) for managing incidents of a service producing and broadcasting relevant information (MU, MU1, MUj, Mum) to users of said service in the event of a disruption thereof. Such information (MU, MU1, MUj, Mum) is produced by said platform (10) in the form of an information message and is transmitted (N2), at appropriate moments, to suitable broadcasting or output means (OD1, ODj, ODm). The invention further relates to a system for managing incidents of a service, further comprising one or more generators (20, IG1, IGi, IGn) of incident data, or for operating said service (DIS1, DISi, DISn) cooperating (N1) with said platform (10).
(FR) L'invention concerne un procédé (PI) et une plateforme (10) de gestion d'incidents d'un service produisant et diffusant une information pertinente (MU, MU1, MUj, MUm) à des usagers dudit service lors d'une occurrence d'une perturbation de ce dernier. Une telle information (MU, MU1, MUj, MUm) est élaborée par ladite plateforme (10) sous la forme d'un message d'information et transmise (N2), à des moments opportuns, à des moyens de diffusion ou de sortie (OD1, ODj, ODm) appropriés. L'invention concerne en outre un système de gestion d'incidents d'un service comportant en outre un ou plusieurs générateurs (20, IG1, IGi, IGn) de données d'incidents ou d'exploitation dudit service (DIS1, DISi, DISn) coopérant (N1) avec ladite plateforme (10).
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Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JO, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Office (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (EPO) (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: French (FR)
Filing Language: French (FR)