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1. (WO2019033145) ACTIVE CARE CONTROL METHOD, ELECTRONIC CONTROL DEVICE, CENTRAL GATEWAY DEVICE AND SERVER
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CLAIMS:

1. A method for detecting an assistance indicator in a physical consumable usage

environment, wherein the method comprises the steps of:

detecting an assistance indicator using an electronic control device associated with at least one physical consumable provisioning device;

generating an alert based on detection of the assistance indicator; and

communicating the alert to a registered device that is associated with the physical consumable provisioning device.

2. The method of claim 1 further comprising the step of generating the assistance indicator using a portable electronic communication device.

3. The method of claim 1 further comprising the steps of:

wirelessly transmitting the assistance indicator to a gateway device in a building management system, and

generating the alert at the gateway device.

4. The method of claim 1 further comprising the steps of:

wirelessly transmitting the assistance indicator to a server in a building management system, and

generating the alert at the server.

5. The method of claim 1 further comprising the step of associating a unique ID of the electronic control device with the assistance indicator to identify one or more of a user, or location, of the electronic control device.

6. The method of claim 1 further comprising the step of associating a unique ID of the physical consumable provisioning device with the assistance indicator to identify one or more of a user, or location, of the physical consumable provisioning device.

7. An electronic control device comprising a processor and a memory, wherein the memory comprises software code arranged to cause the processor to:

detect an assistance indicator associated with at least one physical consumable provisioning device;

generate an alert based on detection of the assistance indicator; and

communicate the alert to a registered device that is associated with the physical consumable provisioning device.

The electronic control device of claim 7, wherein the electronic control device is part of or integrated with one or more of an electrical, gas or water provisioning device.

The electronic control device of claim 7, wherein the electronic control device is arranged to communicate the alert to the registered device via a central gateway device and a server.

A central gateway device in a building management system, wherein the central gateway device comprises a processor and memory, wherein the memory comprises software code arranged to cause the processor to

detect an assistance indicator associated with at least one physical consumable provisioning device;

generate an alert based on detection of the assistance indicator; and

communicate the alert to a registered device that is associated with the physical consumable provisioning device.

The central gateway device of claim 10, wherein the central gateway device is arranged to communicate the alert to the registered device via a server.

A server in communication with a building management system, wherein the server comprises a processor and memory, wherein the memory comprises software code arranged to cause the processor to

detect an assistance indicator associated with at least one physical consumable provisioning device;

generate an alert based on detection of the assistance indicator; and

communicate the alert to a registered device that is associated with the physical consumable provisioning device.