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1. (WO2019032996) ORAL COMMUNICATION DEVICE AND COMPUTING ARCHITECTURE FOR PROCESSING DATA AND OUTPUTTING USER FEEDBACK, AND RELATED METHODS
Latest bibliographic data on file with the International BureauSubmit observation

Pub. No.: WO/2019/032996 International Application No.: PCT/US2018/046269
Publication Date: 14.02.2019 International Filing Date: 10.08.2018
IPC:
G10L 15/22 (2006.01) ,G10L 13/08 (2013.01) ,G06F 17/28 (2006.01) ,G10L 13/00 (2006.01)
G PHYSICS
10
MUSICAL INSTRUMENTS; ACOUSTICS
L
SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
15
Speech recognition
22
Procedures used during a speech recognition process, e.g. man-machine dialog
G PHYSICS
10
MUSICAL INSTRUMENTS; ACOUSTICS
L
SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
13
Speech synthesis; Text to speech systems
08
Text analysis or generation of parameters for speech synthesis out of text, e.g. grapheme to phoneme translation, prosody generation or stress or intonation determination
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
F
ELECTRIC DIGITAL DATA PROCESSING
17
Digital computing or data processing equipment or methods, specially adapted for specific functions
20
Handling natural language data
28
Processing or translating of natural language
G PHYSICS
10
MUSICAL INSTRUMENTS; ACOUSTICS
L
SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
13
Speech synthesis; Text to speech systems
Applicants:
FACET LABS, LLC [US/US]; 106 Placer Oaks Ct. Los Gatos, California 95032, US
Inventors:
OGAWA, Stuart; US
SPARKS, Lindsay; US
NISHIMURA, Koichi; US
SO, Wilfred P.; CA
Agent:
MILLER, Jeremy W.; US
Priority Data:
62/543,77710.08.2017US
Title (EN) ORAL COMMUNICATION DEVICE AND COMPUTING ARCHITECTURE FOR PROCESSING DATA AND OUTPUTTING USER FEEDBACK, AND RELATED METHODS
(FR) DISPOSITIF DE COMMUNICATION PAR VOIE ORALE ET ARCHITECTURE INFORMATIQUE PERMETTANT DE TRAITER DES DONNÉES ET DÉLIVRER EN SORTIE UNE RÉTROACTION D'UTILISATEUR, ET PROCÉDÉS ASSOCIÉS
Abstract:
(EN) Typical graphical user interfaces and predefined data fields limit the interaction between a person and a computing system. An oral communication device and a data enablement platform are provided for ingesting oral conversational data from people, and using machine learning to provide intelligence. At the front end, an oral conversational bot, or chatbot, interacts with a user. On the backend, the data enablement platform has a computing architecture that ingests data from various external data sources as well as data from internal applications and databases. These data and algorithms are applied to surface new data, identify trends, provide recommendations, infer new understanding, predict actions and events, and automatically act on this computed information. The chatbot then provides audio data that reflects the information computed by the data enablement platform. The system and the devices, for example, are adaptable to various industries.
(FR) L'invention concerne des interfaces graphiques utilisateurs typiques et des champs de données prédéfinis limitant l'interaction entre une personne et un système informatique. Un dispositif de communication par voie orale et une plate-forme d'activation de données sont prévus pour ingérer des données conversationnelles orales provenant de personnes, et utiliser un apprentissage automatique pour fournir une intelligence. Au niveau de l'extrémité avant, un agent conversationnel oral, ou robot conversationnel, interagit avec un utilisateur. Sur le système principal, la plate-forme d'activation de données comprend une architecture informatique qui ingère des données provenant de diverses sources de données externes ainsi que des données provenant d'applications et de bases de données internes. Ces données et algorithmes sont appliqués à des nouvelles données de surface, identifient des tendances, fournissent des recommandations, déduisent de nouvelles compréhensions, prédisent des actions et des événements, et agissent automatiquement en fonction de ces informations calculées. Le robot conversationnel fournit ensuite des données audio qui reflètent les informations calculées par la plate-forme d'activation de données. Le système et les dispositifs, par exemple, sont adaptables à diverses industries.
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Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JO, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Organization (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)