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1. (WO2019028170) PROXIMITY ASSISTED SEAMLESS SERVICE (PASS)
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Pub. No.: WO/2019/028170 International Application No.: PCT/US2018/044861
Publication Date: 07.02.2019 International Filing Date: 01.08.2018
IPC:
G06Q 10/10 (2012.01) ,G06Q 50/10 (2012.01)
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10
Administration; Management
10
Office automation, e.g. computer aided management of electronic mail or groupware; Time management, e.g. calendars, reminders, meetings or time accounting
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
50
Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
10
Services
Applicants:
CUBIC CORPORATION [US/US]; 9333 Balboa Avenue San Diego, California 92123, US
Inventors:
KAYHANI, Niosha; GB
REYMANN, Steffen; GB
SMITH, Gavin; GB
Agent:
SPINK, Torrey; US
FRANKLIN, Thomas; US
MCMILLAN, Scott; US
MELLOR, Brett; US
BOYD, David; US
Priority Data:
62/539,97901.08.2017US
Title (EN) PROXIMITY ASSISTED SEAMLESS SERVICE (PASS)
(FR) SERVICE CONTINU ASSISTÉ PAR PROXIMITÉ (PASS)
Abstract:
(EN) A mobile communications device for providing proximity-based assistance includes a communications interface, a processor, and a memory that is configured to store instructions thereon that cause a processor to register, at a first time, a user of the mobile device as needing a type of assistance. The instructions also cause the processor to broadcast, at a second time, a request for assistance. The request includes the type of assistance needed. The request is broadcast to helper devices that are within a predetermined proximity of the user. Each of the helper devices is associated with a corresponding user that is registered to assist with the particular type of assistance needed. The instructions cause the processor to receive an indication from a helper device that the corresponding user has accepted the help request, determine that the corresponding user has assisted the user, and notify staff that the user has been assisted.
(FR) L'invention concerne un dispositif de communication mobile pour fournir une assistance basée sur la proximité, qui comprend une interface de communication, un processeur et une mémoire qui est configurée pour stocker des instructions sur celle-ci amenant un processeur à enregistrer, à un premier instant, un utilisateur du dispositif mobile comme ayant besoin d'un type d'assistance. Les instructions amènent également le processeur à diffuser, à un second moment, une demande d'assistance. La demande comprend le type d'assistance nécessaire. La demande est diffusée vers des dispositifs d'assistance qui se trouvent dans une proximité prédéterminée de l'utilisateur. Chacun des dispositifs d'assistance est associé à un utilisateur correspondant qui est enregistré pour aider au type particulier d'assistance nécessaire. Les instructions amènent le processeur à recevoir une indication provenant d'un dispositif d'assitance indiquant que l'utilisateur correspondant a accepté la demande d'aide, à déterminer que l'utilisateur correspondant a aidé l'utilisateur, et à notifier le personnel que l'utilisateur a été aidé.
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Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JO, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Office (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (EPO) (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)