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1. (WO2018226356) METHOD AND SYSTEM FOR CONVERSATIONAL INPUT DEVICE WITH INTELLIGENT CROWD-SOURCED OPTIONS
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Pub. No.: WO/2018/226356 International Application No.: PCT/US2018/032015
Publication Date: 13.12.2018 International Filing Date: 10.05.2018
IPC:
G06F 17/30 (2006.01)
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
F
ELECTRIC DIGITAL DATA PROCESSING
17
Digital computing or data processing equipment or methods, specially adapted for specific functions
30
Information retrieval; Database structures therefor
Applicants:
MASTERCARD INTERNATIONAL INCORPORATED [US/US]; 2000 Purchase Street Purchase, NY 10577, US
Inventors:
SMITH, Anderew, J.; US
SHANMUGAM, Saravana, Perumal; US
HOSP, Adam, Kenneth; US
SANDERS, Ted, P.; US
FORBIS, Michael, K.; US
BURADAGUNTA, Sarala; US
Agent:
DOBBYN, Colm, J.; US
Priority Data:
15/614,72706.06.2017US
Title (EN) METHOD AND SYSTEM FOR CONVERSATIONAL INPUT DEVICE WITH INTELLIGENT CROWD-SOURCED OPTIONS
(FR) PROCÉDÉ ET SYSTÈME POUR UN DISPOSITIF D'ENTRÉE CONVERSATIONNEL AVEC DES OPTIONS PARTICIPATIVES INTELLIGENTES
Abstract:
(EN) A method and system are described that provide responses to natural language queries regarding the performance of a business. The method and system provide for crowd-sourced data to determine natural language query suggestions to transmit to a user, based upon previously submitted questions of the user and/or similar merchants to the user. Natural language query suggestions may be provided as utterances to a keyboard of a merchant user. The merchant user may select one or more suggestions provided. The use of natural language queries and responses allows a merchant without a business intelligence background to obtain business insights easily and accurately assess his performance (e.g., against similar merchants, etc.) without personally identifiable or confidential information of other merchants being compromised.
(FR) L'invention concerne un procédé et un système qui fournissent des réponses à des questions en langage naturel concernant les performances d'une entreprise. Le procédé et le système fournissent des données participatives pour déterminer des suggestions de questions en langage naturel à transmettre à un utilisateur, sur la base de questions soumises antérieurement de l'utilisateur et/ou de marchands similaires à l'utilisateur. Des suggestions de question en langage naturel peuvent être fournies en tant qu'énoncés à un clavier d'un utilisateur marchand. L'utilisateur marchand peut sélectionner au moins une suggestion fournie. L'utilisation de questions et de réponses en langage naturel permet à un marchand sans expérience en veille économique d'obtenir des connaissances commerciales facilement et d'évaluer avec précision ses performances (par exemple, par rapport à des marchands similaires et autres) sans compromettre des informations personnellement identifiables ou confidentielles d'autres marchands.
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Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JO, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Office (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (EPO) (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)