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1. (WO2018201997) METHOD AND DEVICE FOR CALCULATING HOUSEHOLD APPLIANCE FAULTS

Pub. No.:    WO/2018/201997    International Application No.:    PCT/CN2018/085033
Publication Date: Fri Nov 09 00:59:59 CET 2018 International Filing Date: Sun Apr 29 01:59:59 CEST 2018
IPC: G06Q 10/08
Applicants: QINGDAO HAIER AIR CONDITIONER GENERAL CORP.,LTD.
青岛海尔空调器有限总公司
Inventors: CHEN, Dong
陈栋
CHENG, Yongfu
程永甫
GUO, Li
郭丽
LI, Pengan
李彭安
ZHANG, Xiaofei
张晓菲
Title: METHOD AND DEVICE FOR CALCULATING HOUSEHOLD APPLIANCE FAULTS
Abstract:
The present invention belongs to the field of fault processing for household appliances, and disclosed thereby is a method for calculating household appliance faults. The method comprises: acquiring operating parameter information of a plurality of household appliances, the plurality of household appliances all being equipped with preset parts; acquiring fault information of at least one faulty household appliance among the plurality of household appliances, the fault information comprising fault codes; and determining faults of the household appliances and the fault rates of the plurality of household appliances corresponding to the faults according to the operating parameter information and the fault codes. In addition, also provided in the present document is a household appliance fault calculation device. With the method and device according to the present invention, the fault rates of a plurality of household appliances equipped with preset parts may be calculated.