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|1. (WO2018201997) METHOD AND DEVICE FOR CALCULATING HOUSEHOLD APPLIANCE FAULTS|
|Applicants:||QINGDAO HAIER AIR CONDITIONER GENERAL CORP.,LTD.
|Title:||METHOD AND DEVICE FOR CALCULATING HOUSEHOLD APPLIANCE FAULTS|
The present invention belongs to the field of fault processing for household appliances, and disclosed thereby is a method for calculating household appliance faults. The method comprises: acquiring operating parameter information of a plurality of household appliances, the plurality of household appliances all being equipped with preset parts; acquiring fault information of at least one faulty household appliance among the plurality of household appliances, the fault information comprising fault codes; and determining faults of the household appliances and the fault rates of the plurality of household appliances corresponding to the faults according to the operating parameter information and the fault codes. In addition, also provided in the present document is a household appliance fault calculation device. With the method and device according to the present invention, the fault rates of a plurality of household appliances equipped with preset parts may be calculated.