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1. (WO2018201033) CENTRALLY PROVIDED INTERACTIVE CALL MENU FOR A CALL STRUCTURE
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Pub. No.: WO/2018/201033 International Application No.: PCT/US2018/029933
Publication Date: 01.11.2018 International Filing Date: 27.04.2018
IPC:
H04M 1/00 (2006.01) ,H04M 3/00 (2006.01)
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
1
Substation equipment, e.g. for use by subscribers
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
Applicants:
GENBAND US LLC [US/US]; 3605 E. Plano Parkway Suite 300 Plano, Texas 75074, US
Inventors:
SINGMAN, Jeffrey; US
SYLVAIN, Dany; US
Agent:
KELTON, Thomas W.; US
BAJAJ, Raghav; US
BECKER, Jeffrey M.; US
BLIKSHTEYN, Dina; US
BORLAND, Hal; US
BOSTROM, Brett; US
BROWN, Randall C.; US
BURNS, Whitman; US
CHEN, Tom; US
CLEMENTS, Calmann; US
COHN, Andrew; US
COLSON, Randall E.; US
DANNER, Douglas; US
DAVIS, Rachel; US
DIETZ, Paul E.; US
DIXON, Cynthia; US
EDWARDS, Gary; US
EHMKE, Andrew S.; US
FAISAL, Tanya; US
FOLSOM, Brent; US
FOSTER, Theodore M.; US
FOWLES, Adam; US
GALLAGHER, Dennis; US
GEORGE, Gavin; US
GOODMAN, Michael; US
GRAHAM, Brian; US
HALBUR, Zachary; US
HALLMAN, Jonathan; US
HAMMERLIND, Chad; US
HAMPTON, Philip; US
HERDA, Alan; US
HOWARD, Kyle; US
HUH, Gregory; US
JARRATT, Scott; US
JOHNSON, Dustin T.; US
KWOK, Daniel; US
LAMBSON, Brian; US
LAYE, Jade; US
LIE, Eric Q.; US
LOWES, Andrew J.; US
LYLE, Kelly; US
MAUCOTEL, Jordan; US
MCCOMBS, David L.; US
MENCHER, Joseph R.; US
MICHELSON, Greg; US
MOORE, Mark; US
NASH, William; US
NGUYEN, Thuc; US
NICKOLS, Julie M.; US
O'BRIEN, David; US
O'DELL, David M.; US
PARSONS, Michael; US
PATTANI, Pranay; US
PITTMAN, David; US
RAJ, Vinu; US
RAMON, Michael; US
SHENKER, Michael; US
SUAREZ, Vera; US
TIDWELL, Mark; US
TU, Evert Uy; US
UENO, Daniel; US
VARGHESE, Kelvin; US
WANG, Alan; US
WEBB, Greg; US
WELCH, Henry; US
WHITE, Kevin; US
WHITNEY, Jason; US
WILKINS, Clint; US
WOLFSON, Jeffrey A.; US
WOO, Philip; US
YANG, Li; US
ZHU, Liyan; US
ZIEMIAN, Robert; US
Priority Data:
15/581,28728.04.2017US
Title (EN) CENTRALLY PROVIDED INTERACTIVE CALL MENU FOR A CALL STRUCTURE
(FR) MENU D'APPEL INTERACTIF CENTRALISÉ POUR UNE STRUCTURE D'APPEL
Abstract:
(EN) According to one example, a method includes providing an interactive call menu creation service to a client device. The method further includes receiving a first dataset from the client device of an entity via the interactive call menu creation service, the first dataset including a call structure that defines a plurality of communication destinations and destination addresses for the communication destinations. The method further includes, in response to receiving the first dataset, generating a second dataset, the second dataset comprising code for embedding in a webpage to provide an interactive call menu for establishing communication to the plurality of communication destinations. The method further includes sending the second dataset to the client device in response to receiving the first dataset.
(FR) Selon un exemple, un procédé consiste à fournir un service de création de menu d'appel interactif à un dispositif client. Le procédé consiste en outre à recevoir un premier ensemble de données en provenance du dispositif client d'une entité par l'intermédiaire du service de création de menu d'appel interactif, le premier ensemble de données comprenant une structure d'appel qui définit une pluralité de destinations de communication et des adresses de destination pour les destinations de communication. Le procédé comprend en outre, en réponse à la réception du premier ensemble de données, la génération d'un second ensemble de données, le second ensemble de données comprenant un code permettant d'effectuer une incorporation dans une page Web, afin de fournir un menu d'appel interactif pour établir une communication avec la pluralité de destinations de communication. Le procédé consiste en outre à envoyer le second ensemble de données au dispositif client en réponse à la réception du premier ensemble de données.
Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JO, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Office (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (EPO) (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)