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1. (WO2018195842) METHOD AND SYSTEM FOR IMPLEMENTING USER SELF-SERVICE

Pub. No.:    WO/2018/195842    International Application No.:    PCT/CN2017/082137
Publication Date: Fri Nov 02 00:59:59 CET 2018 International Filing Date: Fri Apr 28 01:59:59 CEST 2017
IPC: G06Q 10/02
Applicants: LIU, Da
刘大
Inventors: LIU, Da
刘大
Title: METHOD AND SYSTEM FOR IMPLEMENTING USER SELF-SERVICE
Abstract:
Disclosed is a method for implementing user self-service. The method comprises: a server acquiring user registration information; the server sending the user registration information to a service terminal; the service terminal retrieving user plan information according to the user registration information; the server determining corresponding basic user information according to the user registration information, and sending the basic user information to a check terminal; and matching, at the check terminal, the basic user information with a user, and if matching is consistent, sending, to the service terminal, an instruction, by means of which the user operates according to the user plan information. In this way, the entire service process can be carried out by a user himself/herself, does not require or reduces the participation of staff, and also does not require or reduces the manual verification of a user identity by the staff, so that faults occurring when an identity is manually verified are avoided, and by means of matching basic user information and a user, the amount of information is more abundant, and the check effect is more accurate.