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1. (WO2018184300) INFORMATION PROCESSING METHOD, INFORMATION PROCESSING DEVICE AND COMPUTER READABLE STORAGE MEDIUM

Pub. No.:    WO/2018/184300    International Application No.:    PCT/CN2017/089320
Publication Date: Fri Oct 12 01:59:59 CEST 2018 International Filing Date: Thu Jun 22 01:59:59 CEST 2017
IPC: G06Q 40/08
Applicants: PING AN TECHNOLOGY(SHENZHEN)CO.,LTD.
平安科技(深圳)有限公司
Inventors: PENG, Shundong
彭舜东
Title: INFORMATION PROCESSING METHOD, INFORMATION PROCESSING DEVICE AND COMPUTER READABLE STORAGE MEDIUM
Abstract:
An information processing method, an information processing device and a computer readable storage medium, the information processing method comprising: determining the claim reason for a claim case to be processed; obtaining a preset evaluation model corresponding to the claim reason, wherein the evaluation model is constructed in advance on the basis of a historical claim case for the same claim reason, and the evaluation model indicates weight coefficients of at least two information items, the at least two information items being required items when a claim is made; calculating a score for the claim case on the basis of the obtained weight coefficient of each information item in the evaluation model and the information entered in the corresponding information item of the claim case; and associating the score of the claim case with the claim case and storing the same. The present technical solution may enable relevant personnel to carry out more targeted investigation for a claim case.