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1. (WO2018178843) METHOD FOR ASSOCIATING A PBX EXTENSION WITH A USER ACCOUNT OF A CLOUD SERVICE APPLICATION

Pub. No.:    WO/2018/178843    International Application No.:    PCT/IB2018/052039
Publication Date: Fri Oct 05 01:59:59 CEST 2018 International Filing Date: Tue Mar 27 01:59:59 CEST 2018
IPC: H04M 3/42
H04L 12/58
Applicants: ALE INTERNATIONAL
ALE USA INC.
Inventors: KREET, Olivier
ZAGHDOUD, Moussa
MAZARD, Cyril
Title: METHOD FOR ASSOCIATING A PBX EXTENSION WITH A USER ACCOUNT OF A CLOUD SERVICE APPLICATION
Abstract:
A method for associating a PBX extension (21) with a user account (31), the method comprising: (S1) receiving an association request comprising a PBX extension telephone number from a user account (31), (S2) sending an association code to the user account (31), (S6) sending to the PBX central unit (22), a command to connect the PBX extension (21) to the IVR application (33), (S8) receiving through the IVR application (33), an association code from the PBX extension (21), (S10) if the association code received from the PBX extension (21) is the same as the association code sent to the user account (31) enabling the control of the PBX extension (21) from the user account (31) through the CTI link (51).