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1. WO2018156279 - WARRANTY TRACKING SYSTEM

Publication Number WO/2018/156279
Publication Date 30.08.2018
International Application No. PCT/US2018/014417
International Filing Date 19.01.2018
IPC
G06Q 30/00 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
CPC
G06Q 30/012
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
01Customer relationship, e.g. warranty
012Product or service warranty
G06Q 30/014
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
01Customer relationship, e.g. warranty
014Product recall
G06Q 30/0278
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
0278Product appraisal
Applicants
  • WALMART APOLLO, LLC [US]/[US]
Inventors
  • NATARAJAN, Balasubramanian
  • MUNIYAN, Kalaiselvan
  • SIVASUBRAMANIAN, Karunanithi
  • THANGARAJ, Murugesapandian
Agents
  • CUOMO, Lori F.
Priority Data
62/462,62623.02.2017US
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) WARRANTY TRACKING SYSTEM
(FR) SYSTÈME DE SUIVI DE GARANTIE
Abstract
(EN)
Described is a system and method for warranty tracking. The system allows customers to register a purchased product in the system at the point of sale. A replacement product is automatically purchased at the end of product life and/or warranty expiration. The warranty expiration may be based on the warranty expiration date and/or the operating conditions of the purchased product. The operating conditions are recorded by the purchased product and may result in voiding of the warranty.
(FR)
L'invention concerne un système et un procédé de suivi de garantie. Le système permet aux clients d'enregistrer un produit acheté dans le système au point de vente. Un produit de remplacement est automatiquement acheté à la fin de la vie du produit et/ou de l'expiration de la garantie. L'expiration de garantie peut être basée sur la date d'expiration de garantie et/ou les conditions de fonctionnement du produit acheté. Les conditions de fonctionnement sont enregistrées par le produit acheté et peuvent entraîner la formation de vides de la garantie.
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