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1. (WO2018125770) CONTEXTUAL INSIGHT SYSTEM

Pub. No.:    WO/2018/125770    International Application No.:    PCT/US2017/068060
Publication Date: Fri Jul 06 01:59:59 CEST 2018 International Filing Date: Sat Dec 23 00:59:59 CET 2017
IPC: G06F 17/30
Applicants: MICROSOFT TECHNOLOGY LICENSING, LLC
Inventors: SANDU, Andreea
GRAMADA, Mihai
RUSU, Dorin Adrian
BADESCU, Gabriel Alexandru
MOROZAN, Ion
IACOB, Monica Cristiana
Title: CONTEXTUAL INSIGHT SYSTEM
Abstract:
Aspects of systems and methods for providing contextual and event driven insights are provided. The system monitors information about the users and their conversations. Upon receiving a natural language request for information for a topic, the system utilizes a model to extract one or more topics from the request. The system utilizes the topic to query a resource for candidate users with knowledge about the topic. The system then queries a resource to identify candidate content items associated with the topic and the candidate users. Thereafter, the system refines the candidate users and the candidate content items to identify relevant users and content items that are meaningful to the user.