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1. (WO2018102993) TASK MANAGEMENT METHOD AND SYSTEM

Pub. No.:    WO/2018/102993    International Application No.:    PCT/CN2016/108741
Publication Date: Fri Jun 15 01:59:59 CEST 2018 International Filing Date: Wed Dec 07 00:59:59 CET 2016
IPC: H04L 12/58
Applicants: SHENZHEN WADE INNVOATION INFORMATION CO., LTD.
深圳市唯德科创信息有限公司
Inventors: XIE, Deyi
谢德意
Title: TASK MANAGEMENT METHOD AND SYSTEM
Abstract:
A task management method and a task management system. The method comprises the following steps: reading a chat record (S120); extracting chat items in the chat record, the chat items comprising task recognition identifiers and case recognition identifiers (S140); performing screening on the task recognition identifiers to obtain a task startup identifier; searching for a corresponding case in a case management system according to the case recognition identifiers; generating a corresponding task in the case in the case management system according to the task startup identifier (S160); and performing association processing on the chat record and the corresponding task. In this way, a manner of manually creating a task is changed into a manner of smart generation, thereby simplifying operations of a user, and improving the working efficiency.