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1. (WO2018089048) WIRELESS GUEST ENGAGEMENT SYSTEM

Pub. No.:    WO/2018/089048    International Application No.:    PCT/US2017/033120
Publication Date: Fri May 18 01:59:59 CEST 2018 International Filing Date: Thu May 18 01:59:59 CEST 2017
IPC: H04W 12/08
H04W 4/02
H04W 4/00
G07C 9/00
H04B 1/034
H04B 1/3888
Applicants: CARNIVAL CORPORATION
Inventors: PADGETT, John
JUNGEN, Michael G.
STEELE, Douglas
PRESTENBACK, Kyle
CRIADO, Richard J.
BALL, Vince
LEONARDS, Adam
CURTIS, Glen
VELLON, Manny
MENDIUK, Patrick
LAM, Sander
Title: WIRELESS GUEST ENGAGEMENT SYSTEM
Abstract:
A guest engagement system and associated methods provide seamless engagement with guests of facilities through the use of wireless sensing technologies. The system makes use of individual guest devices which are carried by guests and used to automatically identify and authenticate the guests throughout the facility. Services can thereby be seamlessly provided to the guests throughout the facility. The services include automatic unlocking of doors, including hotel or state room doors, based on the guests' immediate proximity to their assigned room's door. The services also include automated payment services provided at checkout or vending terminals, and automated log-on to interactive displays and portals, among others, based on secure wireless authentication of the guest devices.