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1. (WO2018044865) REMOTE DATA ANALYSIS AND DIAGNOSIS
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What is claimed is:

1. A system comprising:

one or more remote analytical instruments operably coupled to one or more servers, wherein the one or more instruments are configured to transmit rich data from the instruments in real time, the rich data transmitted from the one or more instruments being collected and stored in one or more repositories on the one or more servers, wherein one or more processors associated with the one or more servers are configured to execute a data analytics module to identify a stochastic phenomenon associated with the one or more remote analytical instruments using the rich data collected in real time.

2. The system of claim 1, wherein the stochastic phenomenon is identified using the rich data from the one or more repositories and historical data previously complied in the one or more repositories, wherein data comprising similar fields are cross linked across the one or more repositories. .

3. The system of claim 1, wherein the one or more processors are configured to determine one or more solutions to the stochastic phenomenon in real time, rank the one or more solutions in an ascending order; and provide a ranked list of the one or more solutions to the one or more instruments at the location of the one or more instruments in real time, and corrective measures being applied to the one or more instruments in real time.

4. The system of claim 3, wherein at least one solution is provided in real time on a portable device.

5. The system of claim 3, wherein the at least one solution comprises comparison information of the one or more instruments.

6. The system of claim 5, wherein the comparison information comprises meta data associated with the one or more instruments, wherein the meta data includes at least one of: reagent usage data, calibration data, assay count data, and instrument serial number data.

7. The system of claim 1, wherein the data transmitted from the one or more instruments and/or the one or more servers is encrypted.

8. A method of diagnosing laboratory instruments, the method comprising:

collecting, into at least one or more repositories, data from a plurality of remotely located laboratory instruments, wherein the data comprises flow cell related failures recorded over a period of time;

employing cross linked translation tables on a dedicated server to process the data;

identifying one or more drivers for the flow cell related failures; and deploying corrective measures for at least one of the identified one or more drivers associated with the flow cell related failures.

9. The method of claim 8 wherein the plurality of remotely located laboratory instruments comprises at least about 1,600 laboratory instruments.

10. The method of claim 8, wherein:

the one or more drivers for the flow cell related failures comprises a reduction in effectiveness of one or more lots of instrument cleaner; and

deploying corrective measures for at least one of the identified one or more drivers for the flow cell related failures comprises replacing each of the one or more lots of instrument cleaner.

11. The method of claim 8, wherein:

the one or more drivers for the flow cell related failures comprises a reduction of functionality of an auto-purge cycle in a particular version of instrument software; deploying corrective measures for at least one of the identified one or more drivers for the flow cell related failures comprises deploying software updates increasing number of flow cell aperture backflushes triggered by clogs.