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1. (WO2018042675) HOME ELECTRIC APPLIANCE SEARCHING DEVICE AND HOME ELECTRIC APPLIANCE SEARCHING PROGRAM

Pub. No.:    WO/2018/042675    International Application No.:    PCT/JP2016/076043
Publication Date: Fri Mar 09 00:59:59 CET 2018 International Filing Date: Tue Sep 06 01:59:59 CEST 2016
IPC: G06Q 10/00
Applicants: MITSUBISHI ELECTRIC CORPORATION
三菱電機株式会社
Inventors: KITAICHI, Ryuichi
北市 隆一
TANAKA, Yumie
田中 友美恵
Title: HOME ELECTRIC APPLIANCE SEARCHING DEVICE AND HOME ELECTRIC APPLIANCE SEARCHING PROGRAM
Abstract:
A customer interface unit (55) acquires specific information for specifying a model of a failed appliance that has possibly failed. A search unit (53) searches a home electric appliance database (64) in which information relating to a plurality of home electric appliances is registered, for a first recommended appliance which is a home electric appliance recommended to be rented as a home electric appliance alternative to the failed appliance, and a second recommended appliance which is a home electric appliance with a lower degree of recommendation for rental than the first recommended appliance. The customer interface unit (55) causes a display device of a user terminal device used by a user of the failed appliance to display information indicating the first recommended appliance and information indicating the second recommended appliance.