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|1. (WO2018036318) METHOD AND DEVICE FOR COLLECTING ABNORMALITY INFORMATION DURING STARTUP OF OPERATING SYSTEM|
|Title:||METHOD AND DEVICE FOR COLLECTING ABNORMALITY INFORMATION DURING STARTUP OF OPERATING SYSTEM|
Embodiments of the present invention provide a method and a device for collecting abnormality information during startup of an operating system. The method comprises: upon startup of an operating system, selecting a second internal memory other than a first internal memory in a physical memory to startup the operating system; loading a custom kernel from a predetermined storage location to the first internal memory; and upon detecting an abnormal status of the operating system, the custom kernel collecting abnormality information. In the embodiments of the present invention, upon startup of the operating system, the custom kernel located in a predetermined storage location is loaded to the first internal memory, separate from the operating system. Upon detecting startup of the operating system is abnormal, the custom kernel collects abnormality information. Thus, the present invention can not only resolve the issue in which abnormality information is difficult to collect during operating system startup but also has application in collection of abnormality information after startup of an operating system. The present invention does not depend on specific hardware and has broad application.