Included is a method for providing a customized product recommendation to a user. Information is collected from a user regarding issues experienced by the user during cutting and/or removing hair selected from the group consisting of discomfort, tug and pull, missed hairs, hair not cut close enough, nicks, cuts, trapped hairs, ingrown hairs, razor bumps, blemishes, acne, razor burn, irritation, redness, pseudofolliculitis barbae and pain. The information collected from the user is analyzed. A product for the user is selected from at least two available products based upon the information collected from the user. The selected product is recommended to the user.