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1. (WO2018026492) TENANT SELF-SERVICE TROUBLESHOOTING FOR A MULTI-TENANT IDENTITY AND DATA SECURITY MANAGEMENT CLOUD SERVICE

Pub. No.:    WO/2018/026492    International Application No.:    PCT/US2017/041907
Publication Date: Fri Feb 09 00:59:59 CET 2018 International Filing Date: Fri Jul 14 01:59:59 CEST 2017
IPC: H04L 29/06
H04W 12/06
H04L 12/26
Applicants: ORACLE INTERNATIONAL CORPORATION
Inventors: JAIN, Vikrant
GUPTA, Ashish
COLE, Gary P.
LANDER, Vadim
Title: TENANT SELF-SERVICE TROUBLESHOOTING FOR A MULTI-TENANT IDENTITY AND DATA SECURITY MANAGEMENT CLOUD SERVICE
Abstract:
A system provides cloud-based identity and access management. The system provides a user interface (UI) to a tenant of an identity-management service. The system enables diagnostics functionality for the tenant based on a user input received via the UI, where the diagnostics functionality allows for a user in the tenant to configure and receive diagnostics reports related to the identity-management service. The system then receives a request for the identity-management service, accesses a microservice based on the request, performs the identity-management service by the microservice, collects and records diagnostics information during the performing of the identity-management service, and displays the diagnostics information to the user via the UI.