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1. (WO2018010623) INSTALLATION FILE PROCESSING METHOD AND DEVICE, AND SERVER

Pub. No.:    WO/2018/010623    International Application No.:    PCT/CN2017/092422
Publication Date: Fri Jan 19 00:59:59 CET 2018 International Filing Date: Tue Jul 11 01:59:59 CEST 2017
IPC: G06F 9/445
Applicants: BEIJING KINGSOFT INTERNET SECURITY SOFTWARE CO., LTD.
北京金山安全软件有限公司
Inventors: WEI, Zheng
魏铮
ZHAO, Chen
赵晨
Title: INSTALLATION FILE PROCESSING METHOD AND DEVICE, AND SERVER
Abstract:
Embodiments of the present application provide an installation file processing method and device, and a server. The method comprises the following steps: receiving first installation information that is sent by a client and that indicates that target software fails to be installed, the first installation information comprising a target software identifier and comprising a first version number, installation environment information and installation parameter information that correspond to target software; obtaining multiple pieces of second installation information comprising the target software identifier and the installation environment information, and generating parameter statistics collection results corresponding to multiple second version numbers comprised in the multiple pieces of second installation information; and selecting a target version number of which the parameter statistics collection result satisfies a first preset condition from the multiple second version numbers, and sending an installation file corresponding to the target version number to the client. By using the method, the installation failure problem of target software in a client can be resolved in time, thereby improving the installation success efficiency of the target software.