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1. WO2018009752 - DETERMINING A PASSENGER SERVICE PARAMETER FOR FLIGHT DISRUPTION

Publication Number WO/2018/009752
Publication Date 11.01.2018
International Application No. PCT/US2017/041031
International Filing Date 07.07.2017
IPC
G06Q 10/06 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
G06Q 50/30 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
50Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
30Transportation; Communications
CPC
G06Q 10/025
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
02Reservations, e.g. for tickets, services or events
025Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
G06Q 10/06
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
G06Q 10/06312
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
063Operations research or analysis
0631Resource planning, allocation or scheduling for a business operation
06312Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
G06Q 10/06315
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
063Operations research or analysis
0631Resource planning, allocation or scheduling for a business operation
06315Needs-based resource requirements planning or analysis
G06Q 30/01
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
01Customer relationship, e.g. warranty
G06Q 30/016
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
01Customer relationship, e.g. warranty
016Customer service, i.e. after purchase service
Applicants
  • GE AVIATION SYSTEMS LLC [US]/[US]
Inventors
  • ARGUELLO, Michael
  • EPHRAIM, Charles, Piet
  • DUNSDON, Jonathan, Mark
  • OINES, Leif, Gerald
  • BRUSH, Gordon, Wayne
  • GREGORY, Steven
Agents
  • MUNNERLYN, William, S.
  • DIMAURO, Peter, T.
  • GNIBUS, Michael, M.
  • WINTER, Catherine, J.
  • MIDGLEY, Stephen, G.
Priority Data
15/642,57506.07.2017US
62/359,95208.07.2016US
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) DETERMINING A PASSENGER SERVICE PARAMETER FOR FLIGHT DISRUPTION
(FR) DÉTERMINATION D'UN PARAMÈTRE DE SERVICE DE PASSAGER POUR INTERRUPTION DE VOL
Abstract
(EN)
Systems and methods for determining a passenger service parameter for flight disruption are provided. A method can include receiving, by one or more processors, data indicative of user selection of flight disruption criteria. The method can further include determining, by the one or more processors, at least one impacted passenger based at least upon the data indicative of the user selection. The method can further include determining, by the one or more processors, an alternate flight accommodation for the at least one impacted passenger. The method can further include determining, by the one or more processors, a flight delay for the at least one impacted passenger based at least upon the alternate flight accommodation. The method can further include determining, by the one or more processors, a passenger service parameter associated the at least one impacted passenger based at least upon the flight delay.
(FR)
La présente invention concerne des systèmes et des procédés qui permettent de déterminer un paramètre de service de passager pour une interruption de vol. Un procédé peut consister à recevoir, au moyen d'au moins un processeur, des données indicatives de la sélection par l'utilisateur de critères d'interruption de vol. Le procédé peut par ailleurs consister à déterminer, au moyen desdits processeurs, au moins un passager touché sur la base au moins des données indicatives de la sélection de l'utilisateur. De plus, le procédé peut consister à déterminer, au moyen desdits processeurs, une possibilité de vol alternatif pour ledit passager touché. Le procédé peut en outre consister à déterminer, au moyen desdits processeurs, un retard de vol pour ledit passager touché sur la base au moins de la possibilité du vol alternatif. Le procédé peut enfin consister à déterminer, au moyen desdits processeurs, un paramètre de service de passager associé audit passager touché sur la base au moins du retard de vol.
Also published as
Latest bibliographic data on file with the International Bureau