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1. (WO2018008988) AUTOMATICALLY DETERMINING AND RESPONDING TO USER SATISFACTION
Latest bibliographic data on file with the International BureauSubmit observation

Pub. No.: WO/2018/008988 International Application No.: PCT/KR2017/007200
Publication Date: 11.01.2018 International Filing Date: 06.07.2017
IPC:
G06Q 50/22 (2012.01) ,G06Q 50/10 (2012.01) ,H04L 29/08 (2006.01) ,G06F 1/16 (2006.01)
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
50
Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
10
Services
22
Health care, e.g. hospitals; Social work
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
50
Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
10
Services
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
L
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
29
Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/-H04L27/136
02
Communication control; Communication processing
06
characterised by a protocol
08
Transmission control procedure, e.g. data link level control procedure
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
F
ELECTRIC DIGITAL DATA PROCESSING
1
Details not covered by groups G06F3/-G06F13/82
16
Constructional details or arrangements
Applicants:
SAMSUNG ELECTRONICS CO., LTD. [KR/KR]; 129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do 16677, KR
Inventors:
PHAN, Thomas; US
Agent:
Y.P.LEE, MOCK & PARTNERS; 12F Daelim Acrotel 13 Eonju-ro 30-gil, Gangnam-gu, Seoul 06292, KR
Priority Data:
15/444,23127.02.2017US
62/359,11906.07.2016US
Title (EN) AUTOMATICALLY DETERMINING AND RESPONDING TO USER SATISFACTION
(FR) DÉTERMINATION ET RÉPONSE AUTOMATIQUES À LA SATISFACTION DE L'UTILISATEUR
Abstract:
(EN) One embodiment provides a method comprising receiving user data from one or more devices of a user, determining a satisfaction level of the user with a wellness plan based on a learned statistical model, and selectively sending a communication to a different user based on the satisfaction level.
(FR) Un mode de réalisation concerne un procédé comprenant les étapes consistant à : recevoir des données d'utilisateur provenant d'un ou plusieurs dispositifs d'un utilisateur ; déterminer un niveau de satisfaction de l'utilisateur à l'aide d'un plan de bien-être basé sur un modèle statistique appris ; et envoyer une communication à un autre utilisateur sélectivement sur la base du niveau de satisfaction.
front page image
Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JO, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Organization (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)
Also published as:
IN201947004162CN109416820EP3455821