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1. (WO2017180226) METHODS AND SYSTEMS FOR MULTI-PANE VIDEO COMMUNICATIONS

Pub. No.:    WO/2017/180226    International Application No.:    PCT/US2017/016584
Publication Date: Fri Oct 20 01:59:59 CEST 2017 International Filing Date: Sat Feb 04 00:59:59 CET 2017
IPC: H04N 7/14
Applicants: ALEXANDER MACKENZIE & PRANGER
Inventors: PRANGER, Eugene, Patrick
PRANGER, Timothy, Eugene
ROY, Robert, Eric
Title: METHODS AND SYSTEMS FOR MULTI-PANE VIDEO COMMUNICATIONS
Abstract:
Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.