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1. (WO2017130488) INFORMATION PROCESSING DEVICE, INFORMATION PROCESSING METHOD, AND PROGRAM
Latest bibliographic data on file with the International Bureau

Pub. No.: WO/2017/130488 International Application No.: PCT/JP2016/081598
Publication Date: 03.08.2017 International Filing Date: 25.10.2016
IPC:
G06Q 30/02 (2012.01)
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30
Commerce, e.g. shopping or e-commerce
02
Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
Applicants:
ソニー株式会社 SONY CORPORATION [JP/JP]; 東京都港区港南1丁目7番1号 1-7-1, Konan, Minato-ku, Tokyo 1080075, JP
Inventors:
高松 慎吾 TAKAMATSU, Shingo; JP
Agent:
亀谷 美明 KAMEYA, Yoshiaki; JP
金本 哲男 KANEMOTO, Tetsuo; JP
萩原 康司 HAGIWARA, Yasushi; JP
松本 一騎 MATSUMOTO, Kazunori; JP
Priority Data:
2016-01660829.01.2016JP
Title (EN) INFORMATION PROCESSING DEVICE, INFORMATION PROCESSING METHOD, AND PROGRAM
(FR) DISPOSITIF DE TRAITEMENT D’INFORMATIONS, PROCÉDÉ DE TRAITEMENT D’INFORMATIONS, ET PROGRAMME
(JA) 情報処理装置、情報処理方法、およびプログラム
Abstract:
(EN) [Problem] To provide an information processing device, a control method, and a program with which it is possible to present an indicator for the success of a measure for leading the ongoing state of a customer to a desired state. [Solution] An information processing device provided with an output unit for outputting an indicator for the success of a measure for leading to a desired state, the indicator being calculated on the basis of past information that indicates a change in the ongoing state of a customer and past information that indicates whether or not a measure for leading to the desired state has been carried out for a customer with whom a change occurred.
(FR) Le problème décrit par la présente invention est de proposer un dispositif de traitement d’informations, un procédé de commande et un programme au moyen desquels il est possible de présenter un indicateur de réussite d’une mesure pour conduire l’état en cours d’un client vers un état souhaité. La solution selon l'invention porte sur un dispositif de traitement d’informations comportant une unité de sortie pour délivrer un indicateur de réussite d’une mesure pour conduire à un état souhaité, l’indicateur étant calculé sur la base d’informations passées qui indiquent un changement de l’état en cours d’un client et d’informations passées qui indiquent si une mesure pour conduire à l’état souhaité a été réalisée pour un client avec lequel un changement s’est produit.
(JA) 【課題】顧客の継続状態を目的の状態へ導くための施策が成功する指標を提示することが可能な情報処理装置、制御方法、およびプログラムを提供する。 【解決手段】顧客の継続状態の変化を示す過去情報と、変化が生じた顧客に対して目的の状態へ導く施策を実施したか否かを示す過去情報と、に基づいて算出された、前記目的の状態へ導くための施策が成功する指標を出力する出力部を備える、情報処理装置。
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Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JP, KE, KG, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Organization (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: Japanese (JA)
Filing Language: Japanese (JA)
Also published as:
EP3410379US20190019202