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1. (WO2017040725) SYSTEMS AND METHODS FOR DISTRIBUTED ELECTRONIC COMMUNICATION AND CONFIGURATION
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Pub. No.: WO/2017/040725 International Application No.: PCT/US2016/049789
Publication Date: 09.03.2017 International Filing Date: 31.08.2016
IPC:
G06Q 30/02 (2012.01) ,H04L 29/08 (2006.01)
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30
Commerce, e.g. shopping or e-commerce
02
Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
L
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
29
Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/-H04L27/136
02
Communication control; Communication processing
06
characterised by a protocol
08
Transmission control procedure, e.g. data link level control procedure
Applicants:
CORDIAL EXPERIENCE, INC. [US/US]; 701 B Street, Suite 1000 San Diego, CA 92101, US
Inventors:
GILLESPIE, Adam; US
MCGREAL, Chris; US
SMITH, Daniel; US
Agent:
GILLESPIE, Noel, C.; US
Priority Data:
62/212,53831.08.2015US
62/212,54031.08.2015US
62/212,54331.08.2015US
Title (EN) SYSTEMS AND METHODS FOR DISTRIBUTED ELECTRONIC COMMUNICATION AND CONFIGURATION
(FR) SYSTÈMES ET PROCÉDÉS POUR UNE COMMUNICATION ÉLECTRONIQUE DISTRIBUÉE ET UNE CONFIGURATION
Abstract:
(EN) A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
(FR) L’invention concerne un système qui comporte : au moins un processeur matériel ; au moins un module logiciel exécutable qui, lorsqu’il est exécuté par le processeur matériel, exécute des opérations consistant : à détecter un premier événement associé à un contact ; en réponse à la détection du premier événement : à rassembler des données d’environnement associées au premier événement ; à sélectionner une première action parmi une pluralité d’actions sur la base, au moins en partie, des données d’environnement ; à exécuter la première action.
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Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JP, KE, KG, KN, KP, KR, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Office (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (EPO) (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)