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1. (WO2017016408) SERVICE INVOCATION-BASED FAULT HANDLING METHOD, DEVICE AND SYSTEM

Pub. No.:    WO/2017/016408    International Application No.:    PCT/CN2016/090374
Publication Date: Fri Feb 03 00:59:59 CET 2017 International Filing Date: Wed Jul 20 01:59:59 CEST 2016
IPC: H04L 29/08
H04L 12/24
Applicants: ALIBABA GROUP HOLDING LIMITED
阿里巴巴集团控股有限公司
Inventors: SUI, Pengfei
隋鹏飞
Title: SERVICE INVOCATION-BASED FAULT HANDLING METHOD, DEVICE AND SYSTEM
Abstract:
Provided in embodiments of the present application are a service invocation-based fault handling method, device and system. The method comprises: when receiving an invocation request of a service sent by a terminal, invoking the service according to the invocation request, wherein the invocation request comprises first request information; if the invocation of the service fails, querying second request information by which an earlier invocation of the service also fails and third request information by which an earlier invocation of the service succeeds, respectively; identifying a difference between the second request information and the third request information; if the first request information matches the different second request information, generating fault prompt information of the first request information for applying the different third request information; and returning the fault prompt information to the terminal. The embodiment of the present application realizes a preliminary fault handling, greatly reducing the frequency of manual interventions of a service provider and a consumer and reducing efforts required from a user.