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Machine translation
1. (WO2016093876) NOTIFICATION OF POSSIBLE CUSTOMERS
Latest bibliographic data on file with the International Bureau   

Pub. No.:    WO/2016/093876    International Application No.:    PCT/US2015/023739
Publication Date: 16.06.2016 International Filing Date: 31.03.2015
IPC:
G06Q 10/10 (2012.01)
Applicants: EBAY INC. [US/US]; 2145 Hamilton Avenue San Jose, California 95125 (US)
Inventors: KHALIL, Syed Muasir; (US)
Agent: MICHELSON, Greg; (US)
Priority Data:
14/565,292 09.12.2014 US
Title (EN) NOTIFICATION OF POSSIBLE CUSTOMERS
(FR) NOTIFICATION DE CLIENTS POTENTIELS
Abstract: front page image
(EN)Methods and systems for enhancing a customer experience are described. Merchants are notified of potential customers and their estimated times of arrival. In some cases, potential customers are identified by analysis of their current actions, such as browsing a website of a merchant or looking up directions to a merchant. Merchants can prepare themselves and their employees based on the number and/or type of expected customers and forecasted demand for goods and/or services. Merchants can also send incentives to identified potential customers to bring the customers into their store.
(FR)L’invention concerne des procédés et des systèmes pour améliorer une expérience de client. Les commerçants sont avertis de clients potentiels et de leurs heures d’arrivée estimées. Dans certains cas, les clients potentiels sont identifiés par analyse de leurs actions courantes, telles que la navigation sur un site Internet d’un commerçant ou la recherche d’adresses pour se rendre chez un commerçant. Les commerçants peuvent se préparer, ainsi que préparer leurs employés, sur la base du nombre et/ou du type de clients attendus et de la demande prévue en produits et/ou en services. Les commerçants peuvent également envoyer des primes aux clients potentiels identifiés pour attirer les clients dans leur magasin.
Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JP, KE, KG, KN, KP, KR, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW.
African Regional Intellectual Property Organization (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Organization (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG).
Publication Language: English (EN)
Filing Language: English (EN)