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1. (WO2015116678) METHODS FOR ADAPTIVE VOICE INTERACTION
Latest bibliographic data on file with the International Bureau   

Pub. No.:    WO/2015/116678    International Application No.:    PCT/US2015/013285
Publication Date: 06.08.2015 International Filing Date: 28.01.2015
IPC:
G10L 15/20 (2006.01)
Applicants: SIMPLE EMOTION, INC. [US/US]; 2531 SW Saint Helens Ct. Portland, OR 97201 (US)
Inventors: KRISHNAN, Akash; (US).
FERNANDEZ, Matthew; (US)
Agent: SCHOX, Jeffrey; (US)
Priority Data:
61/932,696 28.01.2014 US
Title (EN) METHODS FOR ADAPTIVE VOICE INTERACTION
(FR) PROCÉDÉS D'INTERACTION VOCALE ADAPTATIVE
Abstract: front page image
(EN)A method for adaptive voice interaction includes monitoring voice communications between a service recipient and a service representative, measuring a set of features based upon the voice communications, and analyzing the set of features to generate emotion metric values.
(FR)L'invention concerne un procédé d'interaction vocalee adaptative consistant à contrôler des communications vocales entre un destinataire deservice et un représentant de service, à mesurer un ensemble de caractéristiques en fonction des communications vocales, et à analyser l'ensemble de caractéristiques afin de générer des valeurs de mesure d'émotions.
Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JP, KE, KG, KN, KP, KR, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW.
African Regional Intellectual Property Organization (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Organization (AM, AZ, BY, KG, KZ, RU, TJ, TM)
European Patent Office (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG).
Publication Language: English (EN)
Filing Language: English (EN)