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1. (WO2015047695) ONLINE CONTENT EXTENSIONS USED FOR SCHEDULING COMMUNICATIONS WITH THE CONTENT PROVIDER

Pub. No.:    WO/2015/047695    International Application No.:    PCT/US2014/054365
Publication Date: Fri Apr 03 01:59:59 CEST 2015 International Filing Date: Sat Sep 06 01:59:59 CEST 2014
IPC: G06Q 30/06
G06Q 50/10
Applicants: GOOGLE INC.
Inventors: DABBIRU, Lakshmi Kumar
MU, Tengfei
Title: ONLINE CONTENT EXTENSIONS USED FOR SCHEDULING COMMUNICATIONS WITH THE CONTENT PROVIDER
Abstract:
An online content server for scheduling a communication between a content provider and a customer includes a memory device for storing data. The online content server also includes a processor in communication with the memory device. The processor is programmed to receive at the processor at least one content provider availability period associated with at least one online content, receive at the processor at least one customer availability period from a customer computing device, determine at least one communication schedule option based upon the content provider availability period and the customer availability period, transmit the at least one communication schedule option to the customer computing device along with the online content, receive a communication selection from the customer computing device, and transmit the communication selection to the content provider.