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1. (WO2015043318) AUTOMATIC REPLY METHOD AND DEVICE

Pub. No.:    WO/2015/043318    International Application No.:    PCT/CN2014/083701
Publication Date: Fri Apr 03 01:59:59 CEST 2015 International Filing Date: Wed Aug 06 01:59:59 CEST 2014
IPC: G06F 17/30
Applicants: HUAWEI TECHNOLOGIES CO., LTD.
华为技术有限公司
Inventors: ZHANG, Jie
张杰
ZHANG, Yibo
张轶博
LI, Hang
李航
Title: AUTOMATIC REPLY METHOD AND DEVICE
Abstract:
Provided are an automatic reply method and device. The method comprises: according to information to be replied to, searching for an original key word, and obtaining a first original key word matching the key word of the information to be replied to; searching for first mapping information, and obtaining a first reply key word corresponding to the first original key word; searching for second mapping information, and obtaining a category of the first original key word; searching for third mapping information, and obtaining a first sentence pattern corresponding to the category of the first original key word; and according to the first reply key word and the first sentence pattern, obtaining reply information corresponding to the information to be replied to. By means of the automatic reply method and device provided in the present invention, the reliability of automatic replies can be effectively improved.