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1. WO2013144787 - WORK AND QUALITY MANAGEMENT SYSTEM, DEVICE AND METHOD

Publication Number WO/2013/144787
Publication Date 03.10.2013
International Application No. PCT/IB2013/052233
International Filing Date 21.03.2013
Chapter 2 Demand Filed 29.01.2014
IPC
G06Q 50/10 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
50Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
10Services
G06F 15/16 2006.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
FELECTRIC DIGITAL DATA PROCESSING
15Digital computers in general; Data processing equipment in general
16Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
CPC
G06F 3/016
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
3Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
01Input arrangements or combined input and output arrangements for interaction between user and computer
016Input arrangements with force or tactile feedback as computer generated output to the user
G06Q 10/06
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
G06Q 30/0203
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
0202Market predictions or demand forecasting
0203Market surveys or market polls
H04W 4/02
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
WWIRELESS COMMUNICATION NETWORKS
4Services specially adapted for wireless communication networks; Facilities therefor
02Services making use of location information
H04W 4/021
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
WWIRELESS COMMUNICATION NETWORKS
4Services specially adapted for wireless communication networks; Facilities therefor
02Services making use of location information
021Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
H04W 4/12
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
WWIRELESS COMMUNICATION NETWORKS
4Services specially adapted for wireless communication networks; Facilities therefor
12Messaging; Mailboxes; Announcements
Applicants
  • CHANGI AIRPORT GROUP (SINGAPORE) PTE. LTD. [SG]/[SG]
Inventors
  • TAN, Kiang Huat
  • LEE, Hee Kwang Steve
  • CHIU, Chi Wing Joe
  • FOO, Sek Min
Agents
  • SCHWEIGER, Martin
Priority Data
PCT/IB2012/05150829.03.2012IB
PCT/IB2012/05168005.04.2012IB
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) WORK AND QUALITY MANAGEMENT SYSTEM, DEVICE AND METHOD
(FR) SYSTÈME, DISPOSITIF ET PROCÉDÉ DE GESTION DE TRAVAIL ET DE QUALITÉ
Abstract
(EN)
The application provides management processes and a corresponding system for supporting facilities management services The management processes comprise expense tracking, property information management, inventory procurement and withdrawal, fault reporting, work order creation, contract management, as set management and preventive maintenance processes. In one embodiment, the system is at least partially provided by a cloud computing system.
(FR)
L'invention concerne des procédés de gestion et un système correspondant pour prendre en charge des services de gestion d'installation. Les procédés de gestion comprennent le suivi des dépenses, la gestion d'informations de propriété, l'approvisionnement et le retrait d'inventaire, le rapport d'anomalie, la création d'ordre de travail, la gestion de contrat, en tant que procédés de gestion et de maintenance préventive configurés. Dans un mode de réalisation, le système est au moins partiellement fourni par un système informatique en nuage.
Latest bibliographic data on file with the International Bureau