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1. WO2011003353 - VISUALIZAED SELF-SERVICE TERMINAL, REMOTE INTERACTIVE SELF-HELP BANK SYSTEM AND SERVICE METHOD

Publication Number WO/2011/003353
Publication Date 13.01.2011
International Application No. PCT/CN2010/075051
International Filing Date 08.07.2010
IPC
G07F 19/00 2006.01
GPHYSICS
07CHECKING-DEVICES
FCOIN-FREED OR LIKE APPARATUS
19Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
G06Q 40/00 2006.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
40Finance; Insurance; Tax strategies; Processing of corporate or income taxes
CPC
G07F 19/207
GPHYSICS
07CHECKING-DEVICES
FCOIN-FREED OR LIKE APPARATUS
19Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
20Automatic teller machines [ATMs]
207Surveillance aspects at ATMs
G07F 9/002
G07F 9/026
GPHYSICS
07CHECKING-DEVICES
FCOIN-FREED OR LIKE APPARATUS
9Details other than those peculiar to special kinds or types of apparatus
02Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
026for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
G09B 21/006
GPHYSICS
09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
BEDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
21Teaching, or communicating with, the blind, deaf or mute
001Teaching or communicating with blind persons
006using audible presentation of the information
Applicants
  • 广州广电运通金融电子股份有限公司 GRG BANKING EQUIPMENT CO., LTD. [CN]/[CN] (AllExceptUS)
  • 董学文 DONG, Xuewen [CN]/[CN] (UsOnly)
  • 肖大海 XIAO, Dahai [CN]/[CN] (UsOnly)
Inventors
  • 董学文 DONG, Xuewen
  • 肖大海 XIAO, Dahai
Agents
  • 北京集佳知识产权代理有限公司 UNITALEN ATTORNEYS AT LAW
Priority Data
200910151074.409.07.2009CN
200910151075.909.07.2009CN
200910151083.309.07.2009CN
Publication Language Chinese (ZH)
Filing Language Chinese (ZH)
Designated States
Title
(EN) VISUALIZAED SELF-SERVICE TERMINAL, REMOTE INTERACTIVE SELF-HELP BANK SYSTEM AND SERVICE METHOD
(FR) TERMINAL À LIBRE SERVICE VISUALISÉ, SYSTÈME BANCAIRE EN AUTO-ASSISTANCE INTERACTIF À DISTANCE ET PROCÉDÉ DE SERVICE
(ZH) 可视化自助服务终端、远程交互自助银行系统和服务方法
Abstract
(EN)
A visualized self-service terminal comprises a control host machine, a remote voice and video system for performing remote voice and video interaction with a staff service terminal, a remote command interactive system for performing interaction with the staff service terminal and a bank service background terminal, an account number reading and writing system, an identity authentication system and a financial business providing system which can meet service requirements, wherein the command system of the staff service terminal performs command control on the visualized self-service terminal; the account number reading and writing system and the identity authentication system perform certificate authority through the bank service background terminal. A remote interactive self-help bank system and a service method are also provided.
(FR)
L'invention porte sur un terminal à libre service visualisé, qui comprend une machine hôte de commande, un système vocal et vidéo distant pour effectuer une interaction vocale et vidéo à distance avec un terminal de service avec du personnel, un système interactif d'ordre distant pour effectuer une interaction avec le terminal de service avec du personnel et un terminal central de service bancaire, un système de lecture et d'écriture de numéro de compte, un système d'authentification d'identité et un système de fourniture de transaction financière qui peuvent satisfaire à des exigences de service, le système d'ordre du terminal de service avec du personnel effectuant une commande d'ordre sur le terminal à libre service visualisé ; le système de lecture et d'écriture de numéro de compte et le système d'authentification d'identité constituant une autorité de certificat à l'aide du terminal central de service bancaire. L'invention porte également sur un système bancaire en auto-assistance interactif à distance et sur un procédé de service.
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