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Machine translation
1. (WO2010145408) METHOD AND DEVICE FOR PROCESSING CALLS
Latest bibliographic data on file with the International Bureau   

Pub. No.:    WO/2010/145408    International Application No.:    PCT/CN2010/073118
Publication Date: 23.12.2010 International Filing Date: 24.05.2010
IPC:
H04L 12/24 (2006.01)
Applicants: ZTE CORPORATION [CN/CN]; ZTE Plaza Keji Road South,Hi-Tech Industrial Park, Nanshan District Shenzhen, Guangdong 518057 (CN) (For All Designated States Except US).
LIU, Xinyu [CN/CN]; (CN) (For US Only).
SHU, Chang [CN/CN]; (CN) (For US Only).
YAN, Jie [CN/CN]; (CN) (For US Only)
Inventors: LIU, Xinyu; (CN).
SHU, Chang; (CN).
YAN, Jie; (CN)
Agent: KANGXIN PARTNERS,P.C.; Floor 16,Tower A,Indo Building A48 Zhichun Road, Haidian District Beijing 100098 (CN)
Priority Data:
200910206608.9 21.10.2009 CN
Title (EN) METHOD AND DEVICE FOR PROCESSING CALLS
(FR) PROCÉDÉ ET DISPOSITIF DE TRAITEMENT D'APPELS
(ZH) 呼叫的处理方法及装置
Abstract: front page image
(EN)A method and device for processing calls are provided, which are applied to the case of call system overload. The method includes the following steps: processing, by the call system, first calls of users and blocking the first calls of the users; receiving recalls from the users and receiving first calls of users except for said users in the call system; blocking the first calls of other users; connecting the recalls of the users. The present invention improves recall success rate of users and achieves the purpose of improving user satisfaction.
(FR)Procédé et dispositif de traitement d'appels destinés à être mis en œuvre en cas de saturation d'un système d'appels. Le procédé comprend les étapes consistant à : traiter, par le système d'appels, des premiers appels d'utilisateurs et bloquer les premiers appels des utilisateurs; recevoir des rappels des utilisateurs et recevoir des premiers appels d'utilisateurs autres que les utilisateurs dans le système d'appels; bloquer les premiers appels des autres utilisateurs; faire aboutir les rappels des utilisateurs. L'invention permet d'améliorer le taux d'aboutissement de rappels d'utilisateurs ainsi que la satisfaction des utilisateurs.
Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IS, JP, KE, KG, KM, KN, KP, KR, KZ, LA, LC, LK, LR, LS, LT, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PE, PG, PH, PL, PT, RO, RS, RU, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW.
African Regional Intellectual Property Organization (BW, GH, GM, KE, LR, LS, MW, MZ, NA, SD, SL, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Organization (AM, AZ, BY, KG, KZ, MD, RU, TJ, TM)
European Patent Office (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, ML, MR, NE, SN, TD, TG).
Publication Language: Chinese (ZH)
Filing Language: Chinese (ZH)