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1. (WO2010104965) INTELLIGENT OUTBOUND CALLING
Latest bibliographic data on file with the International Bureau

Pub. No.: WO/2010/104965 International Application No.: PCT/US2010/026846
Publication Date: 16.09.2010 International Filing Date: 10.03.2010
IPC:
H04M 3/42 (2006.01)
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
42
Systems providing special services or facilities to subscribers
Applicants:
XCAST LABS, INC. [US/US]; 191 Waukegan Road Suite 310 Northfield, Illinois 60093, US (AllExceptUS)
SMELYANSKY, Vladimir [US/US]; US (UsOnly)
Inventors:
SMELYANSKY, Vladimir; US
Agent:
SCHWARTZ, Michael; Hanify & King, P.C. 1055 Thomas Jefferson Street, NW Suite 400 Washington, District of Columbia 20007, US
Priority Data:
12/720,33609.03.2010US
61/159,15311.03.2009US
Title (EN) INTELLIGENT OUTBOUND CALLING
(FR) APPEL SORTANT INTELLIGENT
Abstract:
(EN) A method, system, and computer program product for providing Intelligent Outbound Calling provides enhanced calling services even when the called party is not a customer to such a service. A method for providing calling services may comprise storing contact information for a customer, the contact information comprising information relating to a plurality of contacts associated with the customer and for each contact, a plurality of contact telephone numbers, receiving an indication of a contact selected from among the plurality of contacts, and dialing a plurality of calls to the plurality of contact telephone numbers for the selected contact.
(FR) L'invention concerne un procédé, un système et un produit programme informatique destinés à un appel sortant intelligent qui offrent des services d'appel améliorés même lorsque la partie appelée n'est pas un abonné de ces services. Le procédé de fourniture de services d'appel peut consister à : stocker des informations de contact pour un abonné, ces informations de contact comprenant des informations relatives à une pluralité de contacts associés à l'abonné et pour chaque contact, une pluralité de numéros de téléphone de contact, recevoir une indication de contact sélectionné dans la pluralité de contacts, et composer une pluralité de numéros d'appel vers la pluralité de numéros de téléphone de contact pour le contact sélectionné.
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Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IS, JP, KE, KG, KM, KN, KP, KR, KZ, LA, LC, LK, LR, LS, LT, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PE, PG, PH, PL, PT, RO, RS, RU, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LS, MW, MZ, NA, SD, SL, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Organization (AM, AZ, BY, KG, KZ, MD, RU, TJ, TM)
European Patent Office (AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)